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What is Shiny?

Employees who are actively engaged play a crucial role in creating a positive experience for guests, and our cashless tipping solution is a key component of a broader range of tools designed to attract, empower, and retain top talent in the hospitality sector. These innovative resources are tailored to boost your staff's productivity while cultivating a sense of loyalty and dedication within the team. By incorporating enticing rewards and integrated referral systems, you can efficiently recruit and keep exceptional employees. Equip your workforce with powerful, intuitive tools that help them achieve more in less time, demonstrating your commitment to their success and aligning with their career goals. This approach also allows for an immediate implementation without the burden of complex setups. Driven by innovation and teamwork, our services include advanced financial tools and in-depth analytics, along with ongoing support from experts in the industry. We analyze real guest tipping data to identify trends, reinforcing the notion that enthusiastic employees are key to guest satisfaction. Ultimately, our comprehensive suite of workforce solutions, which features a streamlined cashless tipping process for customers, is carefully crafted to retain high-caliber talent and promote overall operational excellence, ensuring that both employees and guests enjoy a superior experience. Furthermore, this commitment to workforce improvement not only enhances service quality but also fosters a thriving environment for both staff and patrons alike.

What is HotelCRM 365?

Our services leverage the power of the Microsoft Dynamics 365 Power Platform to deliver a comprehensive array of customer relationship management solutions specifically crafted for the hospitality industry. Whether you manage a resort, hotel, spa, restaurant, golf course, or a hospitality management firm, our offerings cater to businesses across various scales. By centralizing guest interactions on a unified platform, you can construct an all-encompassing 360° view of your customers. We offer two main products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 is designed to provide essential CRM capabilities such as automated messaging and targeted email marketing. On the other hand, Hospitality Suite CRM includes all features found in HotelCRM 365 while also adding a wealth of additional tools to manage your guest relationships thoroughly. Moreover, Hospitality Suite CRM evolves into a complete management system, allowing you to oversee marketing efforts, track customer feedback, manage requests for amenities, process gift card transactions, and much more. By utilizing these integrated tools, you can not only streamline operations but also craft a highly personalized experience for your guests, ensuring their satisfaction and loyalty. This holistic approach guarantees that your hospitality business remains competitive and responsive to the ever-changing needs of your clientele.

Media

Media

Integrations Supported

AnyChart
Positron

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Shiny

Company Website

www.stayshiny.co

Company Facts

Organization Name

HospiTalitySoft 365

Date Founded

2019

Company Location

United States

Company Website

www.hospitalitysoft365.com/hospitalitysuite

Categories and Features

Cashless Tipping

Not specified

Tip Distribution

Not specified

Categories and Features

Hotel CRM

Not specified

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