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What is Shipway?

Shipway, a shipping automation platform, empowers eCommerce brands to streamline their operations. It efficiently handles order processing, fulfillment, returns and exchanges, customer interactions, and non-delivery report management. Additionally, users can generate and print bulk shipping labels with a single click. The software also features a customized order tracking page, providing opportunities for promoting and upselling additional products to customers, ultimately enhancing their online shopping experience. Moreover, Shipway simplifies the management of return orders by offering a DIY page with comprehensive FAQs, automated updates for customers on their return status, quick refunds, and hassle-free exchanges with product variants. This makes it an invaluable tool for brands looking to improve their service and increase sales.

What is AfterShip?

AfterShip is a comprehensive post-purchase experience platform built to help eCommerce brands manage shipping, tracking, and returns more effectively. The platform provides real-time shipment tracking by integrating with over 1,200 global carriers, allowing businesses to deliver accurate updates and delivery estimates to customers. By providing branded tracking pages and proactive notifications, AfterShip helps brands maintain communication with shoppers after checkout. This approach strengthens trust and keeps customers engaged with the brand throughout the entire delivery process. The platform also includes a smart returns management system that encourages exchanges and store credit rather than default refunds. By guiding customers toward alternative solutions, AfterShip helps businesses protect revenue and reduce losses from returns. AI-powered delivery date predictions improve shipping transparency and ensure customers receive reliable information about their orders. The platform also offers advanced analytics that allow businesses to track customer interactions with shipment updates and return requests. These insights help brands understand how post-purchase experiences influence repeat purchases and long-term customer loyalty. AfterShip integrates seamlessly with major eCommerce platforms, marketplaces, and logistics providers to create a unified post-purchase ecosystem. By combining tracking automation, return optimization, and customer engagement tools, AfterShip helps online retailers transform logistics operations into growth opportunities. Ultimately, the platform enables brands to convert post-checkout interactions into stronger customer relationships and higher lifetime value.

Media

Media

Integrations Supported

Convertway by Unicommerce
Quickwork
ShipEak
Shopify
Browntape
Increff Omni WMS
O2VEND
Shiprocket
Unicommerce
eBay

Integrations Supported

Convertway by Unicommerce
Quickwork
ShipEak
Shopify
APIANT
Faraday
Maropost Marketing Cloud
Pinch AI
Shulex VOC
UPS Ready
WordPress
Workers by Delos
ZenBasket
Zoho Inventory

API Availability

Has API

API Availability

Pricing Information

$19.99 per user per month
Free Trial Offered?

Pricing Information

$11/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Shipway by Unicommerce

Date Founded

2015

Company Location

India

Company Website

shipway.com

Company Facts

Organization Name

AfterShip

Date Founded

2012

Company Location

United States

Company Website

www.aftership.com

Categories and Features

Order Fulfillment

Choose Shipping Service
Multi-Channel Support
Order Management
Returns Management
Supply Chain Management
eCommerce Integration

Shipping

Bills of Lading
Freight Shipping
Ground Shipping
Parcel Shipping
Shipment Tracking

Upsell & Cross-Sell

Not specified

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

Shipping

Shipment Tracking

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