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What is ShopBoard?

ShopBoard is an all-encompassing scheduling and dispatch solution aimed at small enterprises in the HVAC, plumbing, electrical, and related sectors. Its user-friendly drag-and-drop interface provides office staff with a clear view of all technicians' tasks alongside a segment for jobs that have yet to be assigned, facilitating easier schedule management and modifications. Technicians in the field have the capability to access job details via their mobile devices, receive real-time notifications while traveling to job sites, and upload photos and customer signatures pertaining to their work. The platform includes customizable quoting features, allowing businesses to offer customers tiered pricing options—good, better, and best—through convenient links, as well as job-specific invoicing and integration with Stripe for payments. Furthermore, ShopBoard presents outstanding invoices and quotes in straightforward dollar amounts, giving business owners a comprehensive overview of pending approvals and payments. Designed for operations with roughly one to eight service vehicles, it follows a SaaS subscription model. By optimizing processes related to scheduling, estimates, technician communications, and invoicing, the software significantly boosts the efficiency of managing service jobs. This cohesive system not only simplifies daily operations but also enhances customer service, leading to increased satisfaction with the services provided. Ultimately, ShopBoard empowers small businesses to operate more effectively while maintaining a high level of service quality.

What is FixyFlow?

FixyFlow is a web-based solution tailored for service-driven enterprises, emphasizing streamlined customer interaction and efficient job oversight. The platform creates a unique tracking page for every job, allowing customers to effortlessly access it via their web browsers without the hassle of downloading apps or creating accounts, and it sends SMS alerts as jobs advance through different phases. This tracking page enables clients to keep tabs on job progress, view images, check estimates, access payment links, approve quotes, and communicate directly with the service provider. After a job's completion, FixyFlow encourages customers to provide feedback, directing satisfied clients to submit Google reviews while also offering a private feedback avenue for those with concerns. The tool integrates smoothly with existing scheduling, invoicing, or inventory management systems and can also function alongside spreadsheet applications. It is especially advantageous for fields such as phone repair, auto repair, detailing services, cleaning, plumbing, landscaping, HVAC, and appliance repair. The service provides subscription plans that determine the monthly limits for jobs and SMS messages, with SMS capabilities included in the plan. Furthermore, FixyFlow fosters customer engagement by simplifying communication and ensuring transparency throughout the entire service experience, ultimately enhancing overall satisfaction and trust. With its user-friendly interface and robust features, FixyFlow proves to be an essential asset for businesses looking to improve their service delivery and customer relationships.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$59/month
Free Trial Offered?

Pricing Information

$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

ShopBoard, LLC

Company Website

useshopboard.com

Company Facts

Organization Name

FixyFlow

Company Location

Canada

Company Website

fixyflow.com

Categories and Features

Categories and Features

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