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What is ShopBoard?

ShopBoard is an all-encompassing scheduling and dispatch solution aimed at small enterprises in the HVAC, plumbing, electrical, and related sectors. Its user-friendly drag-and-drop interface provides office staff with a clear view of all technicians' tasks alongside a segment for jobs that have yet to be assigned, facilitating easier schedule management and modifications. Technicians in the field have the capability to access job details via their mobile devices, receive real-time notifications while traveling to job sites, and upload photos and customer signatures pertaining to their work. The platform includes customizable quoting features, allowing businesses to offer customers tiered pricing options—good, better, and best—through convenient links, as well as job-specific invoicing and integration with Stripe for payments. Furthermore, ShopBoard presents outstanding invoices and quotes in straightforward dollar amounts, giving business owners a comprehensive overview of pending approvals and payments. Designed for operations with roughly one to eight service vehicles, it follows a SaaS subscription model. By optimizing processes related to scheduling, estimates, technician communications, and invoicing, the software significantly boosts the efficiency of managing service jobs. This cohesive system not only simplifies daily operations but also enhances customer service, leading to increased satisfaction with the services provided. Ultimately, ShopBoard empowers small businesses to operate more effectively while maintaining a high level of service quality.

What is GlassBiller?

Technicians can effectively manage and update their assignments, work orders, client information, and vehicle details directly from their smartphones. They benefit from real-time alerts about job progress, which enhances productivity and improves time management. The use of digital work orders leads to a more organized and eco-friendly method of overseeing job tasks. Operational clarity is increased through a thorough overview of ongoing, completed, and upcoming jobs. Customers find it easier to make timely payments thanks to digital payment methods, which include sending payment links via email and text messages. Additionally, text links serve to streamline scheduling, verify work orders, and assist in processing payments. For seamless financial tracking, invoices and payments are automatically integrated across both platforms. Furthermore, secure links can facilitate electronic signatures on work orders and provide convenient options for credit card payments. This all-encompassing system empowers technicians to concentrate on their primary responsibilities, minimizing the distraction of administrative tasks while enhancing overall efficiency. Ultimately, the integration of these digital tools not only boosts productivity but also fosters a more satisfying experience for both technicians and their customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$59/month
Free Trial Offered?

Pricing Information

$19 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

ShopBoard, LLC

Company Website

useshopboard.com

Company Facts

Organization Name

GlassBiller

Company Website

glassbiller.com

Categories and Features

Categories and Features

Glass

Not specified

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