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What is Sigma Voice?

Sigma Voice is a powerful voice broadcasting platform tailored to fulfill the communication needs of businesses seeking efficient solutions. The service enables users to effortlessly send tailored, prerecorded messages to a vast audience, making it an excellent choice for marketing efforts, urgent alerts, and significant event announcements. Key features include: - A user-friendly interface for managing and launching campaigns. - Comprehensive reporting tools to monitor engagement, call metrics, and responses. - Seamless integration with existing CRM systems for smooth functionality. - Scalability that accommodates calls from small groups to thousands of recipients. - Adherence to calling regulations to facilitate trouble-free campaigns. Sigma Voice guarantees clear and high-quality audio messages along with dependable delivery and attentive customer support. Additionally, its interactive features, such as surveys and polls, can enhance audience engagement further. Suitable for various sectors, including healthcare, education, and political outreach, Sigma Voice ensures your messages resonate effectively. With its robust capabilities, the platform stands out as a go-to solution for businesses aiming to optimize their communication strategies.

What is EasyGoIVR?

Enhance your communication capabilities with EasyGoIVR, an innovative cloud-based IVR solution that streamlines call management, boosts operational productivity, and improves customer satisfaction rates. This system includes features such as automatic call distribution, real-time monitoring, and personalized greetings, effectively revolutionizing your call center's performance. Effortlessly direct calls to the appropriate departments for prompt solutions, thereby maintaining high levels of customer contentment. Gain insights into comprehensive customer profiles, which consist of their contact information, interaction history, purchase details, and preferences, all conveniently housed in one location. You can also handle detailed quotes that cover pricing, services offered, terms and conditions, alongside any required attachments seamlessly. In addition, you can monitor the status of various documents, from medical certificates to visas and banking paperwork, all within the platform. Moreover, EasyGoIVR seamlessly integrates with robust communication tools like WhatsApp, bulk SMS, and email, enabling effective engagement with your clients. With these diverse functionalities, your business is poised to not only improve customer interactions but also optimize its overall operations significantly, ensuring a competitive edge in the market.

Media

Media

Integrations Supported

Collexo
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapture CX
LeadSquared
Microsoft Dynamics 365
Pipedrive
Salesforce
Sugar Sell
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM

Integrations Supported

Collexo
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapture CX
LeadSquared
Microsoft Dynamics 365
Pipedrive
Salesforce
Sugar Sell
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$1
Free Trial Offered?
Free Version

Pricing Information

Rs.2999 + GST (90 Days Validi
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sigma Voice

Date Founded

2004

Company Location

United States

Company Website

www.sigmavoice.com

Company Facts

Organization Name

SAN Softwares

Date Founded

1999

Company Location

India

Company Website

sansoftwares.com/products/easygoivr-hosted-ivr-software/

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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