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What is SilFer Bots?

Optimize your sales, marketing, and customer service strategies on Facebook to increase revenue and reduce expenses by utilizing a Messenger bot. You can significantly improve your order placement process or sales funnel by adopting a customized Facebook Messenger bot that suits your business requirements. Leverage our AI-powered tool to automate customer support, effectively managing over 1000 common inquiries with ease. Connect your Facebook Ads to your bot, allowing it to qualify leads before they are handed over to your sales team. Furthermore, effortlessly integrate your Shopify or WooCommerce store, or develop your own eCommerce platform with our comprehensive built-in tools for enhanced productivity. By implementing these strategies, you'll not only streamline the customer experience but also foster substantial growth and success in your business. Embracing technology in this way can result in increased customer satisfaction and loyalty, further driving your business forward.

What is Freshchat?

As the world increasingly embraces contactless services, consumers now seek immediate, tailored assistance through familiar and easily accessible channels. Businesses are leveraging Freshchat's robust messaging platform to provide support across multiple digital avenues, utilizing a combination of automated solutions and human interaction. Freshchat brings forth a variety of features, including: - An integrated inbox that streamlines conversations from different digital platforms - Advanced AI-driven chatbots designed to enhance user engagement and understand intent - Proactive communication through highly targeted multimedia campaigns - Smart load balancing and automatic routing functionalities - Effortless integrations with a rapidly expanding app marketplace and customizable APIs - A resilient infrastructure hosted on AWS, compliant with industry standards In addition to these advantages, Freshchat supports a wide range of languages, ensuring that businesses can cater to diverse customer bases effectively. This comprehensive approach makes Freshchat an invaluable tool for companies aiming to enhance their customer service experience.

Media

Media

Integrations Supported

Facebook
Shopify
Stripe
Mailchimp
Pabbly Connect
Pipedream
Walletly

Integrations Supported

Facebook
Shopify
Stripe
Apple Business Chat
Enterpret
Leadzpipe
LearnWorlds
P2 for WordPress
PartnerHero
Pypestream
Qualimero
Refold
Smartloop
WhatsApp
Workers by Delos
Zowie

API Availability

API Availability

Pricing Information

$9 per month
Free Version

Pricing Information

$15.00/month/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SilFer Bots

Date Founded

2018

Company Location

United States

Company Website

silferbots.co

Company Facts

Organization Name

Freshworks

Date Founded

2011

Company Location

United States

Company Website

www.freshworks.com/live-chat-software/

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics

Conversational AI

Code-free Development
Contextual Guidance
Intent Recognition
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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