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What is Simple Host?

Simple Host is an advanced front-of-house software tailored specifically for the restaurant industry, crafted by experienced professionals who aimed to modernize the outdated practices of using paper lists and convoluted per-cover agreements. This cutting-edge application integrates vital tools that hosts rely on during their shifts, such as an online waitlist featuring QR code integration, a user-friendly online reservation platform with an embeddable widget, a customizable drag-and-drop floor plan, automatic server rotation, two-way SMS communication with patrons, in-app chat capabilities between devices, an automated digital guestbook, and a statistics dashboard to monitor peak periods and table turnover rates. The pricing model is transparent, consisting of a fixed monthly fee that removes per-cover charges, long-term commitments, and the necessity for specialized hardware. Restaurants are empowered to utilize their existing iPads, iPhones, Android devices, or PCs, permitting unlimited device connections across all subscription levels. The setup process is efficient, taking only about five minutes, and most teams can start utilizing the platform on the same day they register. Plans commence at a competitive rate of $49.99 per month, which includes a 7-day free trial that does not require a credit card for initial access. With over 1,000 restaurants actively employing this software, it is swiftly establishing itself as a preferred choice in the sector. Ultimately, this enables restaurant owners to dedicate more attention to their guests while minimizing the burden of administrative duties, thereby enhancing the overall dining experience.

What is Hostie?

Hostie is a cutting-edge platform that utilizes artificial intelligence to improve communication between restaurants and their guests, acting as a virtual concierge that handles every call, text, and message in the distinctive tone of the venue. This innovative solution reduces the likelihood of missed reservations, boosts potential income, and enhances operational efficiency by automatically managing incoming communications, such as phone calls, texts, and emails, through human-like conversational AI. Furthermore, it provides real-time insights into customer interactions and retains transcripts, all while safeguarding guest history and data under the restaurant's management to guarantee a uniform service experience. Hostie integrates effortlessly with prominent reservation systems and POS platforms, streamlining the handling of reservations, adjustments, event inquiries, and cross-channel messaging, in addition to supporting multilingual communication in over 20 languages to cater to a varied clientele without language barriers. Crafted by professionals with experience in the restaurant sector, Hostie not only frees staff from mundane communication tasks but also focuses on delivering a seamless and enjoyable guest experience, ultimately driving greater customer satisfaction and loyalty. As the hospitality industry continues to evolve, solutions like Hostie play a crucial role in ensuring that establishments effectively meet the needs of their patrons in an increasingly competitive market.

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Integrations Supported

Google Maps
Instagram
Olo
OpenTable
Perfect Venue
Resy OS
SevenRooms
Square POS
Tock
Yelp

Integrations Supported

Google Maps
Instagram
Olo
OpenTable
Perfect Venue
Resy OS
SevenRooms
Square POS
Tock
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$49.99/month
Free Trial Offered?
Free Version

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Simple Host

Date Founded

2018

Company Location

United States

Company Website

www.simplehostapp.com

Company Facts

Organization Name

Hostie

Date Founded

2024

Company Location

United States

Company Website

hostie.ai/

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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