Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • gtechna Reviews & Ratings
    19 Ratings
    Company Website
  • myACI Reviews & Ratings
    481 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • TripMaster Reviews & Ratings
    112 Ratings
    Company Website
  • ERA EHS Software Reviews & Ratings
    38 Ratings
    Company Website
  • StackAI Reviews & Ratings
    53 Ratings
    Company Website
  • Adaptive Security Reviews & Ratings
    88 Ratings
    Company Website
  • Docket Reviews & Ratings
    59 Ratings
    Company Website
  • kama.ai Reviews & Ratings
    8 Ratings
  • CharityTracker Reviews & Ratings
    1,426 Ratings
    Company Website

What is SimpleCity?

Our committed support team brings a wealth of knowledge in the urban sector, guaranteeing that you receive timely and valuable help to make your tasks more manageable. In addition to our support offerings, we also provide our clients with a Client Portal that features an extensive Knowledge Base, User Groups, hands-on training sessions, and personalized Learning Journeys that can be pursued at your own pace. At gWorks, we are dedicated to empowering you with essential skills, as we believe in enabling your journey towards greater self-sufficiency. We are always looking to maximize educational opportunities that can elevate our clients' capacities. Every new city implementation comes with practical training, highlighting our dedication to providing local governments with intuitive software supported by our extensive expertise and customer service that prioritizes your success. Furthermore, gWorks delivers an array of Professional Services tailored to help local governments optimize their operations, gather crucial data, digitize maps, manage budgeting, and much more to ensure they are well-prepared for the future. By emphasizing both technological and educational support, we not only enhance individual skills but also cultivate a cooperative atmosphere that positively impacts the overall effectiveness of local governance. Our comprehensive approach ensures that clients are not just equipped with tools but also with the confidence and knowledge to use them effectively.

What is ShareNet Platform?

The Novo ShareNet Operations Management System is a versatile cloud-based software accessible via web and mobile platforms that facilitates the optimization of various operational processes. The ShareNet suite consists of robust applications that integrate to deliver solutions for Asset Management, Work Order Management, Municipal Management, Customer Support, and additional functionalities. With ShareNet's platform, users can efficiently track, share, and generate reports! The apps not only enhance Customer Support and IT Help Desk capabilities but also unify to address needs in Asset Management, Maintenance Management, Knowledge Management, and more. Each application within the ShareNet suite is designed to help users monitor any data they need, allowing for the attachment of relevant documents or images to their records. To accelerate the learning curve, Video Tutorials and User Manuals are provided for each app. The consistent design of the user interface across different applications simplifies the transition from one app to another. Our comprehensive municipal software enhances the visibility of completed work and ensures continuous support for citizens around the clock, while also keeping the public well-informed about essential services. In addition, this system plays a crucial role in fostering community engagement and improving overall operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

gWorks

Date Founded

1999

Company Location

United States

Company Website

www.gworks.com/solutions/simplecity/

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com/sharenet/

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Popular Alternatives

Popular Alternatives

Brightly Asset Essentials Reviews & Ratings

Brightly Asset Essentials

Brightly (formerly Dude Solutions)
ShareNet Platform Reviews & Ratings

ShareNet Platform

Novo Solutions