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What is SiteOne Services?

SiteOne empowers builders to focus on their core competency: constructing homes. By offering a suite of tools, SiteOne aids homeowners in both the creation and upkeep of their residences, enhances customer service, disseminates critical information, streamlines warranty requests, automates various processes, addresses issues, and keeps thorough records. The unique Builder toolbox from SiteOne operates entirely paperless, facilitating the management of work orders from initiation to completion. Builders can seamlessly accept, deny, or assign trades from any device, enabling prompt responses to all inquiries. By meticulously documenting every interaction, the system also helps in minimizing risks. Moreover, the platform’s intelligent reporting features identify trends and help lower operating costs through real-time dashboards. Additionally, SiteOne offers the HomeHub portal, which is secured with a password, providing homeowners with the ability to submit service requests, upload images, and communicate directly with their builders. It serves as a comprehensive resource for home maintenance, featuring digital manuals and warranties, an inventory of appliances with registration links, and timely reminders for upkeep. This ensures that homeowners are well-equipped to manage their new homes effectively.

What is Athena?

Easily manage and track all inspections for your project, including Quality Control (QC), Pre-Delivery Inspection (PDI), and post-occupancy, right from your desk. Athena offers a seamless connection with Tarion's builder link, which automatically generates the homeowner's warranty form for your convenience! You have the flexibility to customize and set inspection dates for trade services and homeowners within Athena, simplifying coordination efforts. Every change made by users is logged and can be searched thoroughly, enabling detailed reporting. Communicate effortlessly with homeowners through Athena, ensuring they receive timely updates without hassle. Each client is given a unique site on Athena to monitor the service status of their suites as appointments are arranged and tasks are finalized! Furthermore, you have the option to create customized reports in both PDF and CSV formats, which allows for precise filtering of the information you need. This software acts as a comprehensive solution for overseeing post-construction activities for clients in both residential high-rise and low-rise markets. With Athena at your disposal, you can guarantee that your project operates effectively and smoothly, ultimately enhancing customer satisfaction.

Media

Media

Integrations Supported

Dynamics 365 Remote Assist
Microsoft 365
Microsoft Azure
SBI Software for Growers

Integrations Supported

CData Python Connectors
CredentialingSpectrum
PACScribe
RadioView.AI
Syntasa
Transcure

API Availability

Has API

API Availability

Pricing Information

Our scalable solution grows with you, so you can choose the features your team needs today and tomorrow. Pricing is based on volume and per-user licenses.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

SiteOne Services

Company Location

United States

Company Website

www.siteoneservices.com

Company Facts

Organization Name

TIRA Software

Date Founded

2015

Company Location

Canada

Company Website

www.tirasoftware.com

Categories and Features

Home Builder

Warranty / Service Management

Punch List

Collaboration
Commenting / Notes
Document Management
Include Photos In Reports
Issue Tracking
Quality Control Checklist
Task Management

Warranty Management

Product Registration
Service Management

Work Order

Dispatch Management
Job Management
Preventive Maintenance
Task Management

Categories and Features

Inspection

Appointment Management
Photos In Reports
Subcontractor Management

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