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What is Slaask?

Introducing the ultimate app for customer service tailored specifically for Slack users. This innovative platform consolidates all communications from your team and clients into a single, centralized hub. Our dedicated product and support team focus exclusively on the Slack ecosystem, reflecting our deep commitment to enhancing customer messaging within this environment. No other company can match our unwavering dedication to this specialized niche. Slack is ingrained in our identity as a business, and notably, we are the first company to be fully funded while exclusively operating within Slack. You can engage with prospects and clients across various channels—whether through your website, social media, mobile apps, or email—directly in Slack! It is essential for businesses to adapt to where their customers are, rather than forcing customers to adapt to them. If your aim is to streamline customer communications and provide your team with a unified control center, then Slaask is the perfect solution for you. Not only is Slaask an outstanding tool for customer messaging, but it also empowers you to design a customized chatbot that harmonizes with your brand identity, further enhancing the customer interaction experience. By choosing Slaask, you will transform the way your organization engages with its audience in today's digital landscape while ensuring a more personalized approach to customer service.

What is Sinch Engage?

Sinch Engage provides businesses with the ability to utilize various messaging platforms such as WhatsApp, Facebook Messenger, and Instagram Direct Messaging, as well as Apple Messages for Business, and other channels like Telegram, Viber, and Webchat for effective marketing, sales, and customer support. Supported by our official collaborations with all major messaging applications, our platform ensures complete compliance with privacy regulations, backed by a dedicated team of professionals available around the clock to assist you. This comprehensive approach empowers businesses to engage with their customers seamlessly across multiple channels.

Media

Media

Integrations Supported

Facebook
Autotask PSA
Baremetrics
Cerb
Freshdesk
Front
Groove
HappyFox
HubSpot CRM
Jira
Jira Service Management
Mailjet
Pipedrive
Segment
Slack
Stripe
Trello

Integrations Supported

Facebook
Facebook Messenger
Instagram
Telegram

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

499€ per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Slaask

Date Founded

2015

Company Location

United States

Company Website

slaask.com

Company Facts

Organization Name

Sinch

Date Founded

2015

Company Location

Germany

Company Website

engage.sinch.com

Categories and Features

Chatbot

Not specified

Conversational Marketing

Audience Segmentation
Chatbot
Group Messaging
Lead Distribution
Lead Qualification
Mobile Messaging
Video Chat

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Self Service Portal
Surveys & Feedback

Categories and Features

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Sentiment Analysis

Conversational Marketing

Chatbot
Human Handover
Lead Qualification
Multi-Channel Communication

Customer Communications Management

Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant
Workflow Management

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