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Smarketing Cloud is a comprehensive platform that integrates artificial intelligence to transform sales and marketing efforts, with the goal of improving customer engagement and driving business growth. By unifying customer relationship management (CRM), sales processes, marketing automation, and AI capabilities into a single interface, it allows organizations to efficiently oversee their contact lists, develop targeted customer segments, and automate various workflows. This platform excels in multi-channel marketing, providing functionalities to launch campaigns across diverse channels, including email, SMS, Messenger, and WhatsApp, along with tools for workflow automation, audience segmentation, and in-depth analytics. With its CRM features, Smarketing Cloud equips businesses with effective contact management systems, detailed profiles of companies, and a comprehensive 360° view of their customers, which enhances their ability to deliver personalized experiences and refine sales strategies. Furthermore, the platform offers advanced sales tools for lead generation, deal tracking, and pipeline management, which significantly speeds up the process of closing deals for sales teams. Ultimately, Smarketing Cloud is crafted to boost operational efficiency while ensuring a fluid experience for both companies and their clientele, fostering deeper connections and loyalty. This ensures that businesses can adapt quickly to changing market demands while maintaining high levels of customer satisfaction.
What is CRM9?
CRM9 is a highly advanced, cloud-based Customer Relationship Management platform that seamlessly combines sales, marketing, and customer support into one unified system. It offers extensive management of contacts and leads by diligently documenting every engagement, thereby creating detailed 360° profiles of customers. The platform's sales pipeline feature provides a visual representation of deal progress, enabling precise forecasting and efficient workflow automation, which ultimately helps businesses close deals with greater success. Additionally, it incorporates marketing automation capabilities for targeted email campaigns, customer segmentation, and comprehensive analytics, significantly improving engagement rates. The integrated service desk effectively manages tickets and escalations across various channels, which contributes to enhanced customer satisfaction. Users gain access to real-time dashboards and reporting tools that offer insights into sales performance, customer behavior, and overall team productivity. Moreover, CRM9 leverages AI-enhanced automation and predictive analytics, along with customizable workflows to ensure robust data protection and regulatory compliance at all times. This all-encompassing platform not only facilitates the cultivation of strong relationships but also boosts operational efficiency and drives business expansion. With CRM9, organizations are well-equipped to navigate the constantly changing landscape of customer interactions and market trends, ensuring they remain competitive and responsive to their clients' needs. Ultimately, CRM9 stands as a vital resource for any business aiming to thrive in today's dynamic marketplace.
Integrations Supported
G2
API Availability
Has API
API Availability
Has API
Pricing Information
$500 per month
Free Version
Free Trial Offered?
Pricing Information
300 INR/month
CRM9 Pricing and Plans
At CRM9, we believe effective customer relationship management should be accessible and scalable for every business. Our pricing model is transparent, flexible, and designed to grow with your organization.
Subscription Model
Access the full range of CRM9’s core features for ₹300 per month. This plan provides essential CRM capabilities, including lead and contact management, sales pipeline tracking, task management, and follow-up automation. It is ideal for individuals and small teams looking for an affordable and efficient CRM solution.
Advanced Plans
As your business expands, CRM9 offers upgrade options with advanced features and additional user capacity. Higher-tier plans include:
Growth Plan: Enhanced automation, detailed analytics, and team collaboration tools.
Pro Plan: Advanced reporting, role-based access control, and customizable dashboards.
Enterprise Plan: Unlimited users, full access to all features, dedicated account management, and priority support.
Annual and custom enterprise pricing options are available for businesses requiring greater flexibility or large-scale deployments.
Key Inclusions in the Base Plan
Comprehensive lead and contact management
Sales and opportunity pipeline tracking
Task scheduling and follow-up management
Communication history and email tracking
Real-time analytics and performance reports
Secure cloud storage with daily data backup
Multi-user access with permission controls
Why Choose CRM9
Affordability: Competitive entry pricing that fits small business budgets.
Scalability: Upgrade options that align with your growth and operational needs.
Transparency: No hidden fees or complex pricing structures.
Value: Access to enterprise-grade tools and security at an affordable cost.
CRM9 offers a complete, professional-grade CRM experience at a price designed to deliver measurable value and long-term growth.
At CRM9, we believe effective customer relationship management should be accessible and scalable for every business. Our pricing model is transparent, flexible, and designed to grow with your organization.
Subscription Model
Access the full range of CRM9’s core features for ₹300 per month. This plan provides essential CRM capabilities, including lead and contact management, sales pipeline tracking, task management, and follow-up automation. It is ideal for individuals and small teams looking for an affordable and efficient CRM solution.
Advanced Plans
As your business expands, CRM9 offers upgrade options with advanced features and additional user capacity. Higher-tier plans include:
Growth Plan: Enhanced automation, detailed analytics, and team collaboration tools.
Pro Plan: Advanced reporting, role-based access control, and customizable dashboards.
Enterprise Plan: Unlimited users, full access to all features, dedicated account management, and priority support.
Annual and custom enterprise pricing options are available for businesses requiring greater flexibility or large-scale deployments.
Key Inclusions in the Base Plan
Comprehensive lead and contact management
Sales and opportunity pipeline tracking
Task scheduling and follow-up management
Communication history and email tracking
Real-time analytics and performance reports
Secure cloud storage with daily data backup
Multi-user access with permission controls
Why Choose CRM9
Affordability: Competitive entry pricing that fits small business budgets.
Scalability: Upgrade options that align with your growth and operational needs.
Transparency: No hidden fees or complex pricing structures.
Value: Access to enterprise-grade tools and security at an affordable cost.
CRM9 offers a complete, professional-grade CRM experience at a price designed to deliver measurable value and long-term growth.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smarketing Cloud
Date Founded
2017
Company Location
Ireland
Company Website
smarketingcloud.com
Company Facts
Organization Name
CRM9
Date Founded
2025
Company Location
India
Company Website
www.crm9.in/
Categories and Features
Email Template Design
A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
