Bynry SMART360
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Ratings and Reviews 4 Ratings
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What is SmartGridCIS?
We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.
What is Bynry SMART360?
Bynry's SMART360 Next replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform. Customer information, billing, payments, meter data management, service and work orders, asset records, a customer self-service portal and reporting share one database.
Who it is for: North American water, electric and gas utilities of up to 40,000 accounts, including municipal utilities, cooperatives, investor-owned utilities and water districts.
What to expect: 25+ pre-built integrations (payments, smart meters, GIS, accounting), go-live in 20 to 24 weeks, AWS hosting with a 99.9% uptime commitment and SOC 2 Type II controls, and pricing per meter with unlimited users.
Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
24 Hour Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
SmartGridCIS
Date Founded
2009
Company Location
United States
Company Website
www.smartgridcis.com
Company Facts
Organization Name
Bynry
Date Founded
2016
Company Location
Highlands, New Jersey, United States
Company Website
www.bynry.com
Categories and Features
Smart Grid
Not specified
Smart Utilities
Not specified
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Trash
Water
Utility Customer Information Systems (CIS)
Not specified
Categories and Features
Meter Data Management
Not specified
Smart Utilities
Not specified
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Customer Information Systems (CIS)
Not specified
Utility Management Systems
Billing & Invoicing
Customer Management
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management