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What is SmartWinnr?

SmartWinnr serves as an all-in-one solution that equips your sales personnel with the latest product information, guarantees consistent messaging during customer engagements, and boosts overall sales performance. By implementing gamified key performance indicators, we enhance sales outcomes, while AI-generated queries and supportive feedback elevate product understanding. Furthermore, ongoing coaching facilitates richer customer interactions, leading to improved sales results and stronger client relationships.

What is ClearView?

Each instrument used in a contact center provides distinct perspectives on the overall operational fitness, with every perspective necessitating particular actions. ClearView emerges as the central repository for these diverse perspectives, allowing you to spend less time on generating reports and more time achieving meaningful outcomes. Similar to how multitasking can lead to distractions while driving, talking on the phone, and enjoying a breakfast burrito, it’s easy to lose your direction; however, real-time alerts act like "rumble strips," guiding you back on track. In this way, ClearView serves as a digital rumble strip for team members, alerting them to any counterproductive practices that could hinder their focus. Traditionally, reports were reserved for management, trickling down to agents and often overlooked; however, modern call center agents not only access reports but also excel with continuous updates. With ClearView, agents are kept consistently updated on their performance metrics, enabling a focus on the most vital elements of your operations. This evolution fosters greater engagement and initiative among teams, leading to enhanced results. Ultimately, embracing such tools empowers teams to take ownership of their roles and enhances the overall effectiveness of the organization.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Salesforce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SmartWinnr

Date Founded

2014

Company Location

United States

Company Website

www.smartwinnr.com

Company Facts

Organization Name

ClearView

Date Founded

2012

Company Location

United States

Company Website

clearviewlive.com/dashboards/

Categories and Features

Sales Compensation

Not specified

Sales Gamification

Not specified

Sales Performance Management

Incentive Compensation Management (ICM)
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking

Sales Training

Not specified

Categories and Features

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