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What is Smartsupp?

Smartsupp chat enables personalized interactions that enhance customer satisfaction, with its services utilized by 283,000 websites and online stores throughout Europe. The platform provides a robust web dashboard for accessing comprehensive visitor data, and it allows you to connect with customers from anywhere via mobile applications available on both Android and iOS devices. You can utilize automated messages to proactively engage with visitors and obtain in-depth statistics that evaluate your customer service performance, while the visitor recording feature offers insights into customer behavior. By utilizing this chat solution, you can ensure that you are always in touch with your customers as they navigate your website. Sign up for a complimentary account at www.smartsupp.com to begin engaging with your audience today. Highlighted features include: - Fully customizable chat box - Customer satisfaction tracking - Automated messaging options - Mobile applications for convenient access - Predefined responses for efficiency - Comprehensive analytics - Seamless integration with various ecommerce platforms - Visitor session replay for enhanced understanding of user experience.

What is Lime Talk?

Integrating Lime Talk's online chat feature into your website or e-commerce platform enables every customer to connect and receive prompt responses within seconds. Additionally, Lime Talk provides an immediate insight into your site's visitors, offering valuable information such as their geographical location, the product they are viewing, and other relevant details. This service is also designed to be mobile-friendly and allows for complete customization, enabling you to select any color scheme or text that fits your brand. With Lime Talk, enhancing customer engagement has never been easier or more versatile.

Media

Media

Integrations Supported

Shopify
Weebly
WordPress
CS-Cart Multi-Vendor
CS-Cart Store Builder
Google Analytics
Jimdo
Lightspeed Retail
Squarespace
VersaCommerce
Wix
ePages
tradeit

Integrations Supported

Shopify
Weebly
WordPress
Drupal
Google Tag Manager
Joomla!
Magento
PrestaShop
Webnode

API Availability

API Availability

Has API

Pricing Information

$0.01/month/user
Packages:

FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Version

Pricing Information

$4.20/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Smartsupp

Date Founded

2013

Company Location

Czech Republic

Company Website

www.smartsupp.com

Company Facts

Organization Name

Lime Inspirations

Date Founded

2012

Company Location

Czech Republic

Company Website

www.limetalk.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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