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What is Softphone.Pro?

Assess employee performance through 15 detailed online reports, interactive graphs, and a comprehensive call log with a click-to-play feature. Boost productivity and refine call center operations by providing managers with essential insights necessary for sound business decisions. Gain immediate feedback by accessing your analytics on a real-time dashboard. Employ screen captures and live webcam monitoring to acquire an in-depth understanding of agents' activities as they unfold. For more comprehensive analysis, easily export your Call Log data to Microsoft Excel with just a few simple clicks. Your team will implement a user-friendly application, removing the necessity for IT support to set up and connect to individual computers remotely. Moreover, users will be restricted from altering or accessing softphone settings independently, enhancing the protection of the SIP server and avoiding accidental configuration errors. Softphone.Pro presents a wide range of integration options, facilitating the easy incorporation of screen pop-up and click-to-call functionalities into any software platform with minimal effort. This adaptability not only improves overall operational efficiency but also ensures all communication tools work seamlessly within your current systems. In addition, the ability to integrate with existing platforms allows for a customized experience tailored to your specific operational needs.

What is MicroSIP?

MicroSIP is a portable, open-source SIP softphone tailored for Windows that operates on the PJSIP stack. It supports high-quality Voice over IP (VoIP) communications, allowing users to make calls both to other MicroSIP users and to traditional phone numbers via the open SIP protocol. Users have the flexibility to choose from various cloud-based SIP providers, create accounts, and easily integrate them with MicroSIP, facilitating free local calls and cost-effective international calling. The software is programmed in C and C++, which helps maintain low system resource consumption while ensuring it remains accessible for routine use. It boasts sophisticated features, including a WebRTC echo cancellation mechanism and voice activity detection, alongside customizable encryption settings such as TLS and SRTP for secure data transmission and control. Importantly, MicroSIP operates independently of external dependencies, storing user preferences in an ini file for straightforward retrieval. The application also accommodates multiple languages and supports right-to-left text, enhancing accessibility for users with visual impairments who rely on screen readers like NVDA. Additionally, its extensive localization options include languages such as Brazilian, Bulgarian, Chinese, Dutch, Estonian, Finnish, French, German, Hebrew, Hungarian, Italian, Korean, Norwegian, Polish, Russian, Spanish, Swedish, and more, ensuring it meets the needs of a wide-ranging international user base. Overall, MicroSIP is a versatile solution for anyone seeking an effective softphone experience without compromising on performance or usability.

Media

Media

Integrations Supported

Integrations Supported

NerdCRM

API Availability

API Availability

Pricing Information

$19 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

Windows
Mac

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Vedisoft

Company Location

Russian Federation

Company Website

softphone.pro/en/index

Company Facts

Organization Name

MicroSIP

Company Location

India

Company Website

www.microsip.org

Categories and Features

Softphone

Not specified

Categories and Features

Softphone

Audio / Video Conferencing
Chat / Messaging

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