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Ratings and Reviews 0 Ratings
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What is Softphone.Pro?
Assess employee performance through 15 detailed online reports, interactive graphs, and a comprehensive call log with a click-to-play feature. Boost productivity and refine call center operations by providing managers with essential insights necessary for sound business decisions. Gain immediate feedback by accessing your analytics on a real-time dashboard. Employ screen captures and live webcam monitoring to acquire an in-depth understanding of agents' activities as they unfold. For more comprehensive analysis, easily export your Call Log data to Microsoft Excel with just a few simple clicks. Your team will implement a user-friendly application, removing the necessity for IT support to set up and connect to individual computers remotely. Moreover, users will be restricted from altering or accessing softphone settings independently, enhancing the protection of the SIP server and avoiding accidental configuration errors. Softphone.Pro presents a wide range of integration options, facilitating the easy incorporation of screen pop-up and click-to-call functionalities into any software platform with minimal effort. This adaptability not only improves overall operational efficiency but also ensures all communication tools work seamlessly within your current systems. In addition, the ability to integrate with existing platforms allows for a customized experience tailored to your specific operational needs.
What is MicroSIP?
MicroSIP is a portable, open-source SIP softphone tailored for Windows that operates on the PJSIP stack. It supports high-quality Voice over IP (VoIP) communications, allowing users to make calls both to other MicroSIP users and to traditional phone numbers via the open SIP protocol. Users have the flexibility to choose from various cloud-based SIP providers, create accounts, and easily integrate them with MicroSIP, facilitating free local calls and cost-effective international calling. The software is programmed in C and C++, which helps maintain low system resource consumption while ensuring it remains accessible for routine use. It boasts sophisticated features, including a WebRTC echo cancellation mechanism and voice activity detection, alongside customizable encryption settings such as TLS and SRTP for secure data transmission and control. Importantly, MicroSIP operates independently of external dependencies, storing user preferences in an ini file for straightforward retrieval. The application also accommodates multiple languages and supports right-to-left text, enhancing accessibility for users with visual impairments who rely on screen readers like NVDA. Additionally, its extensive localization options include languages such as Brazilian, Bulgarian, Chinese, Dutch, Estonian, Finnish, French, German, Hebrew, Hungarian, Italian, Korean, Norwegian, Polish, Russian, Spanish, Swedish, and more, ensuring it meets the needs of a wide-ranging international user base. Overall, MicroSIP is a versatile solution for anyone seeking an effective softphone experience without compromising on performance or usability.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$19 one-time payment
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vedisoft
Company Location
Russian Federation
Company Website
softphone.pro/en/index
Company Facts
Organization Name
MicroSIP
Company Location
India
Company Website
www.microsip.org
Categories and Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Categories and Features
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management