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What is Softphone.Pro?

Assess employee performance through 15 detailed online reports, interactive graphs, and a comprehensive call log with a click-to-play feature. Boost productivity and refine call center operations by providing managers with essential insights necessary for sound business decisions. Gain immediate feedback by accessing your analytics on a real-time dashboard. Employ screen captures and live webcam monitoring to acquire an in-depth understanding of agents' activities as they unfold. For more comprehensive analysis, easily export your Call Log data to Microsoft Excel with just a few simple clicks. Your team will implement a user-friendly application, removing the necessity for IT support to set up and connect to individual computers remotely. Moreover, users will be restricted from altering or accessing softphone settings independently, enhancing the protection of the SIP server and avoiding accidental configuration errors. Softphone.Pro presents a wide range of integration options, facilitating the easy incorporation of screen pop-up and click-to-call functionalities into any software platform with minimal effort. This adaptability not only improves overall operational efficiency but also ensures all communication tools work seamlessly within your current systems. In addition, the ability to integrate with existing platforms allows for a customized experience tailored to your specific operational needs.

What is PortaDialer?

PortaDialer delivers a highly customizable WebRTC softphone solution specifically designed for VoIP providers, cloud PBX operators, and communication service providers. This innovative platform enables operators to effortlessly deploy fully branded, cross-platform clients that work seamlessly on iOS, Android, and web browsers, eliminating the necessity for extensive development efforts to build standalone applications from scratch. The software integrates flawlessly with any standard SIP-based infrastructure and functions independently of other PortaOne products. Among the standout features available in both mobile and web applications are high-definition voice and video calling, in-app messaging, group chats, SMS capabilities, immediate access to voicemail, as well as both attended and blind call transfers, call pulling, and presence indicators. PortaDialer provides service providers with a unified interface across mobile and web platforms, ensuring a cohesive experience for users. Furthermore, it includes multiple authentication options, such as one-time passwords, traditional passwords, and auto-login links, significantly enhancing both user convenience and security. This adaptability empowers service providers to meet a diverse array of communication requirements while ensuring a seamless user experience across all devices and platforms.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$19 one-time payment
Free Version
Free Trial Offered?

Pricing Information

$890
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vedisoft

Company Location

Russian Federation

Company Website

softphone.pro/en/index

Company Facts

Organization Name

PortaOne

Company Location

Canada

Company Website

www.portaone.com

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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