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What is Softphone.Pro?

Assess employee performance through 15 detailed online reports, interactive graphs, and a comprehensive call log with a click-to-play feature. Boost productivity and refine call center operations by providing managers with essential insights necessary for sound business decisions. Gain immediate feedback by accessing your analytics on a real-time dashboard. Employ screen captures and live webcam monitoring to acquire an in-depth understanding of agents' activities as they unfold. For more comprehensive analysis, easily export your Call Log data to Microsoft Excel with just a few simple clicks. Your team will implement a user-friendly application, removing the necessity for IT support to set up and connect to individual computers remotely. Moreover, users will be restricted from altering or accessing softphone settings independently, enhancing the protection of the SIP server and avoiding accidental configuration errors. Softphone.Pro presents a wide range of integration options, facilitating the easy incorporation of screen pop-up and click-to-call functionalities into any software platform with minimal effort. This adaptability not only improves overall operational efficiency but also ensures all communication tools work seamlessly within your current systems. In addition, the ability to integrate with existing platforms allows for a customized experience tailored to your specific operational needs.

What is PortaDialer?

PortaDialer is a white-label WebRTC softphone built for VoIP providers, cloud PBX operators, and communication service providers that want branded clients without the cost of custom app development. It covers iOS, Android, and browser-based access (Web App) as fully branded, cross-platform clients. Because PortaDialer works with any standard external SIP infrastructure, it can run on its own, independent of other PortaOne systems. Both the mobile and web versions share the same core toolset: HD-quality voice and video, in-app messaging, group chat, SMS, voicemail access, attended and blind call transfers, call pull functionality, and presence indicators. The result is a single, consistent interface spanning mobile and web. For sign-in, operators can offer their users OTP codes, standard passwords, or auto-login links.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$19 one-time payment

Pricing Information

$890

Supported Platforms

Windows
Mac

Supported Platforms

SaaS
Android
iPhone
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Vedisoft

Company Location

Russian Federation

Company Website

softphone.pro/en/index

Company Facts

Organization Name

PortaOne

Company Location

Canada

Company Website

www.portaone.com/telecom-products/porta-dialer-branded-softphone/

Categories and Features

Softphone

Not specified

Categories and Features

Softphone

Call Transfer
Caller Identification
Chat / Messaging

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