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What is Sorted?

Sorted operates as an agile delivery platform driven by data, facilitating checkouts, managing carriers, and tracking post-purchase experiences worldwide. By collaborating with leading global carriers and brands dedicated to customer satisfaction, Sorted aims to enhance the delivery journey for every individual involved. This commitment ensures that both businesses and consumers enjoy a seamless and delightful experience.

What is Route?

Elevate the customer journey right to their doorstep by utilizing Route, which enables brands to effectively oversee their post-purchase experiences through features such as visual order tracking, package protection, and easy claim filing, complemented by the groundbreaking universal order history tool. In a landscape where e-commerce is increasingly prevalent, it is critical for brands to refine every aspect of the customer experience in order to secure a competitive advantage; however, many have yet to prioritize the optimization of the post-purchase phase. Route empowers brands to take control of their post-purchase workflows, starting from the moment a customer checks out until their order arrives, while simultaneously nurturing customer loyalty and transforming buyers into brand advocates. Customers have the convenience of opting for Route+ at checkout, which enhances their orders with package protection and allows for hassle-free refunds and reorders with a single click. This efficient approach greatly reduces the effort required from customers and leads to a more seamless claims experience, thereby enriching the overall shopping journey. By focusing on these enhancements, brands not only reinforce their relationships with customers but also create a community of loyal supporters who are likely to return for future purchases. Ultimately, investing in customer experience improvements is a strategic move that can yield long-term benefits for a brand's reputation and success.

Media

Media

Integrations Supported

Axis LMS
Kleene

Integrations Supported

AmmoReady
Appbrew
Flip
Magento
Prive
Rokt Catalog
ShipCalm
Shopify
WooCommerce
Wufoo

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Sorted

Company Location

United Kingdom

Company Website

sorted.com/

Company Facts

Organization Name

Route

Date Founded

2018

Company Location

United States

Company Website

route.com/merchants/

Categories and Features

Courier

Dispatch Management
Label Printing
Scheduling

Delivery Management

Customer Portal
For Courier Services
Order Tracking

Returns Management

Not specified

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For eCommerce
Status Tracking
Website Integration

Categories and Features

Order Management

Order Tracking

Popular Alternatives

Popular Alternatives