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What is Southern Software CAD?

Southern Software's CAD platform is a powerful tool that aids telecommunicators in effectively collecting essential information to respond to Calls for Service (CFS) using a consistent methodology across diverse agencies and sectors. This comprehensive solution allows users to methodically assign and oversee multiple response units while serving as a central hub for additional software features. It integrates effortlessly with other Southern Software offerings, including the RMS for creating queries and reports, the MDS map viewer, and the MDIS mobile applications. Moreover, it creates a detailed audit trail that captures the steps taken during the management of emergency Calls for Service (CFS), ensuring accountability. The system works in conjunction with APCO-Intellicomm, CACH, ProQA, and SmartHorizons for the categorization of EMS, Fire, and Police incidents, while also offering pre-arrival guidance. Additionally, the Multi-Geo lookup feature efficiently performs simultaneous searches across address, MSAG, intersection, and landmark records, guaranteeing that users can swiftly access geo-verified data. This functionality not only improves the precision of responses but also fosters better communication among various emergency response teams, ultimately contributing to enhanced operational efficiency during critical situations. Overall, the CAD system exemplifies a forward-thinking approach to emergency management and response coordination.

What is Phoenix CAD?

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

Media

Media

Integrations Supported

First Arriving Dashboards

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$100000.00/one-time/user

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Southern Software

Date Founded

1988

Company Location

United States

Company Website

www.southernsoftware.com/ps-cad.html

Company Facts

Organization Name

ProPhoenix

Date Founded

2004

Company Location

United States

Company Website

www.prophoenix.com

Categories and Features

Transportation Dispatch

Computer Aided Dispatch

Categories and Features

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