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Ratings and Reviews 0 Ratings
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AircallAircall is redefining call center and customer communication software with an AI-driven platform that empowers teams to work smarter and connect better. Designed for both sales and support teams, it centralizes phone calls, SMS, and WhatsApp messaging, ensuring no customer interaction slips through the cracks. With AI Voice Agents, businesses can handle inbound calls 24/7, qualifying leads and addressing routine queries without missing a beat. The new AI Assist Pro takes conversations further by coaching reps in real time, guiding them with prompts, and automating follow-ups—turning every rep into a top performer. Teams also gain actionable insights with powerful analytics, call recordings, and performance dashboards to identify trends and improve outcomes. Aircall’s shared inbox keeps cross-channel communication organized, while IVR and automated call routing reduce resolution times. Businesses appreciate its fast, intuitive setup: claim numbers instantly, configure workflows in minutes, and connect seamlessly to Salesforce, HubSpot, Zendesk, Intercom, Shopify, Microsoft Teams, and 100+ integrations. Customers around the world—from travel agencies to healthcare recruiters—praise Aircall for its stability, reliability, and ease of use. With proven results like increased bookings, faster onboarding, and measurable boosts in customer satisfaction, Aircall demonstrates real business impact. By combining automation, AI, and human connection, it delivers a future-ready communication hub that helps companies scale without sacrificing quality.
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SendbirdSendbird offers advanced communication solutions that harness AI technology, featuring an AI-driven customer service agent, Chat API, and Business Messaging, enabling fluid interactions with customers across various channels such as mobile applications, websites, and social media platforms. The platform is compatible with multiple environments, including iOS, Android, JavaScript, Unity, and .NET, ensuring versatile integration for developers and businesses alike. This comprehensive approach allows companies to enhance their customer engagement strategies effectively. Sendbird’s AI-driven customer service platform is designed to empower businesses to provide proactive, omnichannel support through intelligent AI agents. These agents deliver instant, 24/7 assistance on mobile, web, social media, SMS, and email, enhancing customer satisfaction while reducing response times and costs. The platform offers a centralized hub for creating and managing AI agents, with built-in tools for testing, monitoring, and optimizing agent workflows. By connecting all customer interactions into one unified system, Sendbird enables businesses to make smarter decisions, scale support efforts, and enhance customer engagement.
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What is Spectrum?
A platform crafted for the communities of the future. While the internet was originally established to nurture community connections, its evolution has left the software that supports these interactions stuck in the past, reminiscent of message boards and IRC. Spectrum transforms the landscape by making it easier to develop dynamic and secure online communities that are built to last. By leveraging Spectrum, communities gain enhanced visibility through effective search tools, thoughtful curation, and suggestions from their members. This innovation streamlines the experience, removing the burden of managing multiple accounts and minimizing the incessant flow of notifications and settings. In this way, it creates a mutually beneficial situation for all participants. Spectrum also supports real-time conversations similar to popular messaging apps, but with a unique twist: discussions can grow in significance over time and expand their reach. Each conversation is given a unique link, which simplifies the process of locating, sharing, or saving them for future reference, thereby fostering ongoing interaction within the community. This new approach not only enhances the quality of discussions but also strengthens the bonds among community members.
What is Idobata?
Idobata serves as a specialized platform aimed at improving collaboration among teams and streamlining software development, ensuring that developers find the experience enjoyable. Developed by programmers for their fellow coders, it boasts a clean and intuitive interface that resembles IRC. The platform easily connects with commonly used industry tools, promoting an efficient workflow. Users can create Organizations, which encompass various chat rooms designated for specific teams or projects. Within these Organizations, members can have unrestricted access to all chat rooms or be limited to designated spaces. Furthermore, Idobata enables the inclusion of external users as guests, allowing for adjustable access permissions to certain rooms. The Timeline feature offers a detailed view of all chat rooms within the Organization, keeping everyone informed and engaged. With its webhooks, Idobata simplifies the process of setting up notifications that link with other development tools, providing well-designed alerts for widely used platforms like GitHub. Users can customize the webhooks for different projects and even develop Custom Webhooks tailored to their unique requirements. Additionally, the platform supports Hubot integration, empowering users to create and implement bots capable of executing various tasks in their chat rooms, which ultimately boosts productivity and efficiency. Idobata's innovative take on team communication truly distinguishes it in the competitive landscape of software development tools, making it an essential choice for modern teams. As collaboration continues to evolve, Idobata remains committed to adapting its features to meet the changing needs of users.
Integrations Supported
All-in-One Messenger
Franz
Airbrake
Bitbucket
CircleCI
GitHub
Google Chrome
Heroku
Hubot
Lita
Integrations Supported
All-in-One Messenger
Franz
Airbrake
Bitbucket
CircleCI
GitHub
Google Chrome
Heroku
Hubot
Lita
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Spectrum
Date Founded
2017
Company Location
United States
Company Website
spectrum.chat/
Company Facts
Organization Name
Eiwa System Management
Company Location
Japan
Company Website
idobata.io
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Categories and Features
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling