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What is Spok Care Connect®?

The interactions among members of the care team involve a complex web of individuals, technology, hospital systems, and devices. Navigating an extensive flow of information, encountering communication barriers, or facing inefficient processes can complicate your role and adversely affect patient care. Such challenges can hinder your efficiency and ultimately lead to poorer health outcomes for patients. Spok Care Connect® offers a comprehensive solution to these issues. This integrated communication platform enhances collaboration among care teams, facilitates closed-loop communication, and ensures secure messaging, all aimed at optimizing clinical workflows. By utilizing a single communication platform, various challenges across multiple departments and locations within a healthcare system can be effectively addressed, leading to improved operational efficiency and better patient care.

What is CarePaths EHR?

We designed CarePaths EHR specifically for psychiatrists, psychologists, social workers, and counselors to effectively and economically manage practices of varying sizes. Our platform is fully integrated, cloud-based, HIPAA compliant, and ONC-Certified, serving as a comprehensive electronic health record and practice management solution for behavioral health professionals. In addition, it features online therapy options, secure messaging, teletherapy, and tools for outcomes tracking. The complimentary upgrade to CarePaths Connect empowers clinicians to establish a Digital Front Door, which simplifies the process for patients to register for services and schedule appointments via the CarePaths Connect mobile application. This app also provides patients the ability to engage in teletherapy sessions, communicate with their therapists, and fill out necessary assessments, enhancing their overall experience and accessibility to care. With these features, CarePaths aims to streamline the interaction between patients and providers, making mental health services more approachable.

Media

Media

Integrations Supported

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

We have a variety of customized solutions to meet your needs. Contact us for details.

Pricing Information

$49 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Spok

Date Founded

1984

Company Location

United States

Company Website

www.spok.com

Company Facts

Organization Name

CarePaths

Date Founded

2000

Company Location

United States

Company Website

carepaths.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Reporting/Analytics

Healthcare

Not specified

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare
Incident Management
Risk Management

Unified Communications

Calendar Management
Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration

Categories and Features

Behavioral Health

Not specified

e-Prescribing

Clinical Alerts
Drug Reference Database
EPCS
Electronic Prior Authorization
Formulary Management
Medication History
Prescription Cancellation
Prescription Renewals
Refill Management

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal

HIPAA Compliance

Access Control / Permissions
Audit Management
Data Security
Documentation Management
For Healthcare

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Progress Notes
Single Provider Practice

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
Health Record Access
Intake Forms
Secure Messaging
Video Consultations

Remote Patient Monitoring

Dashboard
HIPAA Compliant
Patient Portal
Patient Records Management
Virtual Visits

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Video Conferencing

Therapy

Not specified

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