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Ratings and Reviews 2 Ratings
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What is Spok Care Connect®?
The interactions among members of the care team involve a complex web of individuals, technology, hospital systems, and devices. Navigating an extensive flow of information, encountering communication barriers, or facing inefficient processes can complicate your role and adversely affect patient care. Such challenges can hinder your efficiency and ultimately lead to poorer health outcomes for patients. Spok Care Connect® offers a comprehensive solution to these issues. This integrated communication platform enhances collaboration among care teams, facilitates closed-loop communication, and ensures secure messaging, all aimed at optimizing clinical workflows. By utilizing a single communication platform, various challenges across multiple departments and locations within a healthcare system can be effectively addressed, leading to improved operational efficiency and better patient care.
What is Foothold?
More than 25 years ago, one of our founders, serving as the IT Director for a prominent behavioral health and residential services organization in New York, recognized the urgent need for improved tracking and reporting of their services, leading him to create a case management system tailored for his agency. As time passed, two additional agencies collaborated in enhancing the software, allowing it to cater to the diverse needs of almost any human services organization across the nation.
Currently, Foothold’s dedicated team and innovative software support hundreds of agencies not only throughout the United States but also in Guam and Puerto Rico. By leveraging our technology expertise combined with a deep understanding of human services, we remain committed to empowering agencies to concentrate on their core missions while providing them with the tools they need to succeed. Moreover, we strive to continually innovate and adapt our solutions to meet the ever-changing landscape of human services.
Integrations Supported
Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Metasys
NextGen Healthcare EHR
Integrations Supported
CaraSolva
Change Healthcare Data & Analytics
API Availability
Has API
API Availability
Pricing Information
We have a variety of customized solutions to meet your needs. Contact us for details.
Pricing Information
On Request
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
On-Prem
Linux
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Spok
Date Founded
1984
Company Location
United States
Company Website
www.spok.com
Company Facts
Organization Name
Foothold Technology
Date Founded
2000
Company Location
United States
Company Website
footholdtechnology.com
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Reporting/Analytics
Clinical Communication and Collaboration
Not specified
Healthcare
Not specified
HIPAA Compliance
Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare
Incident Management
Risk Management
HIPAA Compliant Messaging
Not specified
Unified Communications
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration
Categories and Features
Applied Behavior Analysis (ABA)
Not specified
Behavioral Health
Not specified
Care Coordination
Not specified
Clinical Communication and Collaboration
Not specified
Clinical Documentation
Not specified
e-Prescribing
Clinical Alerts
Drug Reference Database
EPCS
Electronic Prior Authorization
Formulary Management
Medication History
Prescription Cancellation
Prescription Renewals
Refill Management
Electronic Medical Records (EMR)
Appointment Management
Charting
Compliance Tracking
E-Prescribing
HIPAA Compliant
Meaningful Use Certified
Healthcare Claims Management
Not specified
HIPAA Compliance
Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Remediation Management
Risk Management
Vendor Management
Human Services
Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management
Long Term Care
Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
Patient Records
Staff Scheduling
Medical Billing
Claims Processing
Claims Scrubbing
Code & Charge Entry
Invoice History
Patient Eligibility Checks
Practice Management
Remittance Advice
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
Patient Scheduling
Physician Management
Recurring Appointments
Staff Scheduling
Mental Health
Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Patient Case Management
Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning
Patient Portal
Appointment Confirmations
Appointment Scheduling
Health Record Access
Intake Forms
Lab Results
Secure Messaging
Patient Relationship Management (PRM)
Not specified
Population Health Management (PHM)
Analytics
Data Storage
EMR/EHR Integration
Patient-Reported Outcomes
Payment Bundling
Predictive Alerts
Utilization Tracking
Revenue Cycle Management
Accounts Receivable
Claims Management
Collections Management
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Scheduling
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Telemedicine
Appointment Reminders
Appointment Scheduling
Chat / Messaging
HIPAA Compliant
Video Conferencing
Therapy
Not specified
Value-Based Care
Not specified