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What is Spoke.ai?

Spoke is the innovative operating system crafted for the teams of tomorrow. It seamlessly integrates, organizes, and refines information from your various tools, offering crucial context for your assignments. With Spoke's consolidated inbox, you can effectively manage and prioritize alerts from different platforms, which drastically cuts down the time you spend on daily communications. Its secure and private AI swiftly summarizes text conversations, enabling you to gauge their significance in an instant—give it a try in Slack today! You can conveniently monitor who still needs to reply and send gentle nudges, ensuring that nothing gets overlooked. The powerful AI features of Spoke distill essential information from all your resources, allowing you to remain effortlessly informed. By utilizing Spoke, you can adopt a more streamlined approach to collaboration, significantly boosting your team's efficiency and overall productivity. Experience the future of teamwork and elevate your daily operations with this remarkable tool.

What is Spoke Phone?

Spoke stands out as the premier platform designed for managing intricate, high-stakes, and regulated discussions. It effectively enables employees to articulate and gather essential information, facilitating deal progression and enhancing customer satisfaction. By seamlessly integrating with various tools, Spoke personalizes interactions, boosts efficiency, and guarantees adherence to compliance standards. With over 250,000 conversations taking place daily, it offers a suite of features including voice calls, SMS, WhatsApp integration, a shared team inbox, customizable routing options, personalized IVRs, caller analytics, and much more. **The Challenge** Currently, a limited number of employees possess the training or capability to engage in complex, context-rich, and tailored conversations with customers. **The Answer** Spoke equips every team member with the necessary knowledge and skills to conduct high-quality, compliant conversations that yield favorable outcomes for both customers and the business. To accomplish this, Spoke Phone merges the advantages of traditional business telephony, costly contact centers, and top-notch business process automation into a user-friendly interface accessible via mobile or desktop devices. This integration of customer data, processes, and automation into communications—whether through calls, SMS, or WhatsApp—ensures that every interaction is informed and effective, ultimately transforming the way businesses connect with their clients.

Media

Media

Integrations Supported

Figma
GitHub
Linear
Miro
Notion
Slack

Integrations Supported

Copper
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
Momentum AMP by NowCerts
Pipedrive
Salesforce
Twilio
Twilio Flex
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

$15 per month
Mix-and-match licensing allows you to buy the right license type for each user so you're not wasting money buying features some users won't use. Host on Spoke or deploy to your Twilio Account.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spoke.ai

Date Founded

2021

Company Location

Germany

Company Website

www.spoke.ai/

Company Facts

Organization Name

Spoke Network

Date Founded

2016

Company Location

New Zealand

Company Website

spokephone.com

Categories and Features

AI Productivity

Not specified

AI Tools

Not specified

Categories and Features

Business VoIP

Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

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