Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • WiseStamp Reviews & Ratings
    716 Ratings
    Company Website
  • ManageEngine Log360 Reviews & Ratings
    168 Ratings
    Company Website
  • Filecamp Reviews & Ratings
    175 Ratings
    Company Website
  • Papirfly Reviews & Ratings
    161 Ratings
    Company Website
  • Triple Whale Reviews & Ratings
    488 Ratings
    Company Website
  • Kontainer Reviews & Ratings
    604 Ratings
    Company Website
  • Letsignit Reviews & Ratings
    211 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    323 Ratings
    Company Website

What is Sprinklr Insights?

Sprinklr Insights is a powerful AI-powered platform tailored for enterprises, emphasizing consumer and customer intelligence by integrating data from more than 30 digital and social media platforms, along with a variety of media sources and websites into a unified, real-time system. This functionality enables organizations to transform unstructured discussions and feedback into valuable insights, cutting through the clutter. It adeptly captures the customer voice, monitors brand mentions, conducts competitor assessments, identifies potential crises, gathers product feedback, discerns audience preferences, and tracks market trends, all centralized in one location. Moreover, it provides contextual sentiment analysis, theme recognition, anomaly detection, and predictive insights, thereby improving strategic decision-making for diverse teams. The integrated AI capabilities process billions of historical and contemporary interactions to uncover emerging trends and sentiment changes, offering actionable insights and automated summaries or recommendations. Furthermore, the platform's comprehensive features not only enhance operational efficiency but also ensure that businesses are well-equipped to navigate and thrive in a constantly changing market landscape. Ultimately, Sprinklr Insights empowers organizations with essential tools to maintain a competitive edge in today's dynamic environment.

What is Clootrack?

Accelerate your response to customer perceptions by identifying and focusing on your most important brand drivers. Compare your brand equity against your competitors while also recognizing new trends emerging in your sector. It is crucial to ensure that your marketing approaches and brand positioning are in sync with prevailing trends while also gaining a deeper understanding of what your customers believe. Effective communication involves connecting with your audience by using their language and recognizing how changes in customer perceptions affect your brand's image. Our analytics platform harnesses the capabilities of Artificial Intelligence to analyze billions of customer opinions from various sources in real-time, bringing to light the topics that resonate most with consumers. Clootrack proficiently distinguishes between impactful reviews and inconsequential comments, while also capturing the emotional significance behind those opinions to clearly identify urgent customer needs. This holistic understanding equips brands to navigate and succeed in an ever-changing market environment, ensuring they remain relevant and responsive to customer demands. Ultimately, being attuned to customer sentiments allows for more tailored strategies that can lead to greater brand loyalty and improved customer satisfaction.

Media

Media

Integrations Supported

Discord
Facebook
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Reddit
Slack
Snapchat
Sprinklr
Stripe
Telegram
Twilio
Twitch
VK
Vimeo
WhatsApp
X (Twitter)
YouTube

Integrations Supported

Discord
Facebook
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Reddit
Slack
Snapchat
Sprinklr
Stripe
Telegram
Twilio
Twitch
VK
Vimeo
WhatsApp
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com/products/consumer-intelligence/

Company Facts

Organization Name

Clootrack

Date Founded

2017

Company Location

United States

Company Website

clootrack.com

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Popular Alternatives

Signal AI Reviews & Ratings

Signal AI

Signal Media

Popular Alternatives

Meltwater Reviews & Ratings

Meltwater

Meltwater Group
Radarly Reviews & Ratings

Radarly

Linkfluence