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What is Sprinklr Insights?

Sprinklr Insights is a cutting-edge consumer intelligence platform powered by AI that provides businesses with real-time insights into consumers, competitors, and the market across more than 30 channels, all while filtering out the extraneous noise. This platform integrates essential listening and intelligence functionalities such as social monitoring, brand tracking, Voice of the Customer, crisis management, and competitive analysis into one cohesive system, transforming scattered dialogues from social media, digital platforms, news outlets, and review sites into clear, actionable insights. With over ten years of specialized AI development for analyzing unstructured data, Sprinklr Insights empowers brands to gain a deeper understanding of their audiences, safeguard their reputation, and make informed, data-driven decisions. Key Features Comprehensive Channel Integration: Offers access to over 30 social and digital platforms, 400,000 media sources, and more than a billion websites and review sites, along with the capability to incorporate owned data, providing a holistic view of customer feedback. Market Conversation Monitoring: Enables users to track discussions across diverse channels, featuring insights from 400K+ media sources and 1B+ websites, ensuring a complete perspective on market dynamics. Reputation Management and Brand Tracking: Allows businesses to monitor mentions, key performance indicators, sentiment, and trends, while assessing brand perception relative to competitors. Customer Feedback Insights: Gathers opinions on products and services, identifies emerging trends, recognizes essential consumer needs, and efficiently manages online reputation. Crisis Management and PR Monitoring: Identifies potential reputation risks early, delivers real-time notifications, and directs insights to relevant teams for swift action. Emotion and Sentiment Detection: Utilizes AI to analyze sentiment and emotions across text, audio, video, and images, providing over 90% accuracy in contextual insights. Competitor Performance Analysis: Evaluates engagement, sentiment, and performance metrics against rival brands, giving companies a strategic advantage in their market positioning.

What is HaiX?

Stay ahead of your competitors with actionable visual insights obtained from extensive image, video, and text data gathered from social platforms. Utilizing these instantaneous insights allows businesses to reduce expenses by 40% while also gaining crucial knowledge about influencers, marketing tactics, and social sentiment trends. HaiX leads the charge in innovation, developing cutting-edge solutions that utilize Explainable AI technology. Our goal is to amplify human intelligence by providing organizations with AI tools that are not only easy to understand but also quick to implement and budget-friendly through our specialized platform. Our remarkable team, consisting of seasoned entrepreneurs, top AI PhDs, and senior executives, drives the forefront of research and development. We focus on real-time brand monitoring, delivering insights into reputational risks and sentiment analysis from millions of global data points, encompassing news and social media. Furthermore, we offer vital insights that aid in strategic planning and risk management, enabling companies to navigate compliance challenges and effectively reduce potential risks. Our unwavering dedication to innovation guarantees that organizations can prosper in an increasingly dynamic digital environment, setting them up for long-term success.

Media

Media

Integrations Supported

Facebook
Instagram
Reddit
TikTok
X (Twitter)
YouTube
Discord
Mailchimp
Microsoft 365
Slack
Stripe
Tableau
Telegram
Tumblr
Twitch
VK
Vimeo
WhatsApp
WordPress

Integrations Supported

Facebook
Instagram
Reddit
TikTok
X (Twitter)
YouTube
LinkedIn

API Availability

Has API

API Availability

Pricing Information

Custom quote-based pricing

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com/products/consumer-intelligence/

Company Facts

Organization Name

HaiX

Company Location

United Kingdom

Company Website

haix.ai/index.html

Categories and Features

AI Review Management

Not specified

Brand Intelligence

Not specified

Brand Management

Not specified

Media Monitoring

Alerts / Notifications
Dashboards / Reporting
Social Media Monitoring

Reputation Management

Sentiment Analysis
Social Media Monitoring

Social Listening

Not specified

Categories and Features

ESG

Not specified

Sentiment Analysis

Not specified

Social Listening

Not specified

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