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MikMakMikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
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What is Sprinklr Insights?
Sprinklr Insights is a cutting-edge consumer intelligence platform powered by AI that provides businesses with real-time insights into consumers, competitors, and the market across more than 30 channels, all while filtering out the extraneous noise. This platform integrates essential listening and intelligence functionalities such as social monitoring, brand tracking, Voice of the Customer, crisis management, and competitive analysis into one cohesive system, transforming scattered dialogues from social media, digital platforms, news outlets, and review sites into clear, actionable insights. With over ten years of specialized AI development for analyzing unstructured data, Sprinklr Insights empowers brands to gain a deeper understanding of their audiences, safeguard their reputation, and make informed, data-driven decisions.
Key Features
Comprehensive Channel Integration: Offers access to over 30 social and digital platforms, 400,000 media sources, and more than a billion websites and review sites, along with the capability to incorporate owned data, providing a holistic view of customer feedback.
Market Conversation Monitoring: Enables users to track discussions across diverse channels, featuring insights from 400K+ media sources and 1B+ websites, ensuring a complete perspective on market dynamics.
Reputation Management and Brand Tracking: Allows businesses to monitor mentions, key performance indicators, sentiment, and trends, while assessing brand perception relative to competitors.
Customer Feedback Insights: Gathers opinions on products and services, identifies emerging trends, recognizes essential consumer needs, and efficiently manages online reputation.
Crisis Management and PR Monitoring: Identifies potential reputation risks early, delivers real-time notifications, and directs insights to relevant teams for swift action.
Emotion and Sentiment Detection: Utilizes AI to analyze sentiment and emotions across text, audio, video, and images, providing over 90% accuracy in contextual insights.
Competitor Performance Analysis: Evaluates engagement, sentiment, and performance metrics against rival brands, giving companies a strategic advantage in their market positioning.
What is Intelligence2day?
Intelligence2day®, a distinguished Market and Competitive Intelligence platform, revolutionizes the handling of unstructured big data by converting it into organized, comprehensible information that enhances decision-making processes. Currently, it serves thousands of users across more than 15 countries. This tool enables users to automatically gather, discover, categorize, analyze, and share vital information and insights, addressing various facets of the competitive landscape, including customers, competitors, products, markets, technologies, and emerging trends. Designed with input from experts, Intelligence2day® supports managers and knowledge workers in making both strategic and tactical decisions while significantly reducing Time-To-Insights to expedite business strategies and product development. Established in 1999, Comintelli, the creator of Intelligence2day®, is based in Stockholm, Sweden, and boasts a vast global network of partners to extend its reach. The platform's robust features make it an indispensable asset for organizations aiming to stay ahead in a competitive environment.
Integrations Supported
Slack
Discord
Facebook
Google Analytics
Instagram
Microsoft 365
Oracle Cloud Infrastructure
Pinterest
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Custom quote-based pricing
Pricing Information
$2400/month
We believe that the scope of your monitoring should never affect the price you pay. With Intelligence2day®, you can enjoy a range of features that are inclusive of an impressive admin system configuration that you can easily implement yourself.
- Core Setup & Dedicated Onboarding
- Unlimited Dashboards & Monitoring Scope
- Complete Content Management Control
- Integrate Your In-house Applications
- Connect Any Source
- Unlimited Monitoring Scope
- World-class Maintenance & Support
- Seamless Professional Newsletter Creation
- Custom Alerts And Control For Users
- Full Mobile Version For On-The-Go
- Automatic Content Classification
- AI Based Search
- Powerful Analytics & Charts
- Core Setup & Dedicated Onboarding
- Unlimited Dashboards & Monitoring Scope
- Complete Content Management Control
- Integrate Your In-house Applications
- Connect Any Source
- Unlimited Monitoring Scope
- World-class Maintenance & Support
- Seamless Professional Newsletter Creation
- Custom Alerts And Control For Users
- Full Mobile Version For On-The-Go
- Automatic Content Classification
- AI Based Search
- Powerful Analytics & Charts
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sprinklr
Date Founded
2009
Company Location
United States
Company Website
www.sprinklr.com/products/consumer-intelligence/
Company Facts
Organization Name
Comintelli
Date Founded
1999
Company Location
Sweden
Company Website
comintelli.com/platform/
Categories and Features
AI Review Management
Not specified
Brand Intelligence
Not specified
Brand Management
Not specified
Media Monitoring
Alerts / Notifications
Dashboards / Reporting
Social Media Monitoring
Reputation Management
Sentiment Analysis
Social Media Monitoring
Social Listening
Not specified
Categories and Features
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Insight Engines
AI / Machine Learning
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Multiple Data Sources
Search / Filter
Sentiment Analysis
Market Intelligence
Not specified
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Social Media Monitoring