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What is Sprinklr Insights?

Sprinklr Insights is a cutting-edge consumer intelligence platform powered by AI that provides businesses with real-time insights into consumers, competitors, and the market across more than 30 channels, all while filtering out the extraneous noise. This platform integrates essential listening and intelligence functionalities such as social monitoring, brand tracking, Voice of the Customer, crisis management, and competitive analysis into one cohesive system, transforming scattered dialogues from social media, digital platforms, news outlets, and review sites into clear, actionable insights. With over ten years of specialized AI development for analyzing unstructured data, Sprinklr Insights empowers brands to gain a deeper understanding of their audiences, safeguard their reputation, and make informed, data-driven decisions. Key Features Comprehensive Channel Integration: Offers access to over 30 social and digital platforms, 400,000 media sources, and more than a billion websites and review sites, along with the capability to incorporate owned data, providing a holistic view of customer feedback. Market Conversation Monitoring: Enables users to track discussions across diverse channels, featuring insights from 400K+ media sources and 1B+ websites, ensuring a complete perspective on market dynamics. Reputation Management and Brand Tracking: Allows businesses to monitor mentions, key performance indicators, sentiment, and trends, while assessing brand perception relative to competitors. Customer Feedback Insights: Gathers opinions on products and services, identifies emerging trends, recognizes essential consumer needs, and efficiently manages online reputation. Crisis Management and PR Monitoring: Identifies potential reputation risks early, delivers real-time notifications, and directs insights to relevant teams for swift action. Emotion and Sentiment Detection: Utilizes AI to analyze sentiment and emotions across text, audio, video, and images, providing over 90% accuracy in contextual insights. Competitor Performance Analysis: Evaluates engagement, sentiment, and performance metrics against rival brands, giving companies a strategic advantage in their market positioning.

What is Mentionlytics?

Offering robust analytics alongside a wide array of data sources, Mentionlytics stands out for its user-friendly interface. This platform serves as a comprehensive Web and Social Media Monitoring tool suitable for businesses of all sizes as well as individuals. Users can track their brand, keep an eye on competitors, and analyze hashtags across various social media channels. Additionally, the Social Intelligence Advisor, known as SIA, delivers distinctive insights to enhance your monitoring experience. With such features, Mentionlytics empowers users to make informed decisions based on real-time data.

Media

Media

Integrations Supported

Facebook
Instagram
Reddit
Slack
TikTok
X (Twitter)
YouTube
Discord
Google Analytics
Salesforce
Tableau
Tumblr
Twilio
Vimeo
WhatsApp

Integrations Supported

Facebook
Instagram
Reddit
Slack
TikTok
X (Twitter)
YouTube
Hootsuite
LinkedIn
Looker
Tripadvisor
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

Custom quote-based pricing

Pricing Information

$69.00/month
Mentionlytics offers 6 standard pricing plans, with the flexibility to create tailor-made options to fit any need.
Basic: $69/month
Essential: $169/month
Advanced: $299/month
Pro: $499/month
Business: $749/month
Enterprise: from $999/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com/products/consumer-intelligence/

Company Facts

Organization Name

Mentionlytics

Date Founded

2015

Company Location

United Kingdom

Company Website

www.mentionlytics.com

Categories and Features

AI Review Management

Not specified

Brand Intelligence

Not specified

Brand Management

Not specified

Media Monitoring

Alerts / Notifications
Dashboards / Reporting
Social Media Monitoring

Reputation Management

Sentiment Analysis
Social Media Monitoring

Social Listening

Not specified

Categories and Features

Brand Management

Asset Management
Change Management
Project Management

Brand Monitoring

Not specified

Influencer Marketing

Campaign Management
Faceted Search / Filtering
Influencer Discovery
Social Media Monitoring

Media Monitoring

Alerts / Notifications
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Content Management
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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