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Ratings and Reviews 0 Ratings
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MikMakMikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
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What is Sprinklr Insights?
Sprinklr Insights is a cutting-edge consumer intelligence platform powered by AI that provides businesses with real-time insights into consumers, competitors, and the market across more than 30 channels, all while filtering out the extraneous noise. This platform integrates essential listening and intelligence functionalities such as social monitoring, brand tracking, Voice of the Customer, crisis management, and competitive analysis into one cohesive system, transforming scattered dialogues from social media, digital platforms, news outlets, and review sites into clear, actionable insights. With over ten years of specialized AI development for analyzing unstructured data, Sprinklr Insights empowers brands to gain a deeper understanding of their audiences, safeguard their reputation, and make informed, data-driven decisions.
Key Features
Comprehensive Channel Integration: Offers access to over 30 social and digital platforms, 400,000 media sources, and more than a billion websites and review sites, along with the capability to incorporate owned data, providing a holistic view of customer feedback.
Market Conversation Monitoring: Enables users to track discussions across diverse channels, featuring insights from 400K+ media sources and 1B+ websites, ensuring a complete perspective on market dynamics.
Reputation Management and Brand Tracking: Allows businesses to monitor mentions, key performance indicators, sentiment, and trends, while assessing brand perception relative to competitors.
Customer Feedback Insights: Gathers opinions on products and services, identifies emerging trends, recognizes essential consumer needs, and efficiently manages online reputation.
Crisis Management and PR Monitoring: Identifies potential reputation risks early, delivers real-time notifications, and directs insights to relevant teams for swift action.
Emotion and Sentiment Detection: Utilizes AI to analyze sentiment and emotions across text, audio, video, and images, providing over 90% accuracy in contextual insights.
Competitor Performance Analysis: Evaluates engagement, sentiment, and performance metrics against rival brands, giving companies a strategic advantage in their market positioning.
What is ReadPartner?
ReadPartner is a cutting-edge media intelligence solution designed to help organizations consolidate media monitoring, social media insights, trend analysis, and data interpretation into a cohesive, user-friendly interface, enabling teams to make informed decisions quickly and effectively. The platform tracks a variety of keywords, brands, competitors, and topics across multiple news outlets and social media platforms, offering real-time alerts, automated trend detection, and sentiment analysis, which allows users to identify market shifts, potential risks, and audience perceptions with minimal manual effort. It includes an array of functionalities for tracking keywords, identifying biases, supporting media relations, producing internal newsletters, crafting executive summaries, and managing crises, complemented by a contextually aware AI assistant that highlights key developments and assists with report creation. ReadPartner adeptly filters out irrelevant information and visualizes sentiment trends and popularity over time, fostering collaborative insights and ensuring that all team members stay aligned and informed. Additionally, the platform's extensive features equip organizations to remain nimble and proactive in a fast-paced media environment, enhancing their strategic responses to emerging challenges. This capability ultimately positions organizations to capitalize on opportunities and mitigate risks in today's dynamic landscape.
Integrations Supported
Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Pinterest
Salesforce
Snapchat
Stripe
Tableau
Integrations Supported
Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Pinterest
Salesforce
Snapchat
Stripe
Tableau
API Availability
Has API
API Availability
Has API
Pricing Information
Custom quote-based pricing
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sprinklr
Date Founded
2009
Company Location
United States
Company Website
www.sprinklr.com/products/consumer-intelligence/
Company Facts
Organization Name
ReadPartner
Date Founded
2024
Company Location
United Kingdom
Company Website
readpartner.com
Categories and Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Categories and Features
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking