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What is Sprinklr Insights?

Sprinklr Insights is a cutting-edge consumer intelligence platform powered by AI that provides businesses with real-time insights into consumers, competitors, and the market across more than 30 channels, all while filtering out the extraneous noise. This platform integrates essential listening and intelligence functionalities such as social monitoring, brand tracking, Voice of the Customer, crisis management, and competitive analysis into one cohesive system, transforming scattered dialogues from social media, digital platforms, news outlets, and review sites into clear, actionable insights. With over ten years of specialized AI development for analyzing unstructured data, Sprinklr Insights empowers brands to gain a deeper understanding of their audiences, safeguard their reputation, and make informed, data-driven decisions. Key Features Comprehensive Channel Integration: Offers access to over 30 social and digital platforms, 400,000 media sources, and more than a billion websites and review sites, along with the capability to incorporate owned data, providing a holistic view of customer feedback. Market Conversation Monitoring: Enables users to track discussions across diverse channels, featuring insights from 400K+ media sources and 1B+ websites, ensuring a complete perspective on market dynamics. Reputation Management and Brand Tracking: Allows businesses to monitor mentions, key performance indicators, sentiment, and trends, while assessing brand perception relative to competitors. Customer Feedback Insights: Gathers opinions on products and services, identifies emerging trends, recognizes essential consumer needs, and efficiently manages online reputation. Crisis Management and PR Monitoring: Identifies potential reputation risks early, delivers real-time notifications, and directs insights to relevant teams for swift action. Emotion and Sentiment Detection: Utilizes AI to analyze sentiment and emotions across text, audio, video, and images, providing over 90% accuracy in contextual insights. Competitor Performance Analysis: Evaluates engagement, sentiment, and performance metrics against rival brands, giving companies a strategic advantage in their market positioning.

What is Social Verdict?

Social Verdict empowers teams to monitor brand-related conversations occurring on Reddit effectively. This platform offers real-time monitoring of both posts and comments, assesses sentiment and identifies emerging trends, and alerts users to significant fluctuations in discussions or sentiment. Designed specifically for founders, marketers, and community managers, Social Verdict converts Reddit exchanges into actionable insights that support brand oversight, reputation management, and the comprehension of audience behavior. Through its in-depth analysis, users are equipped to adeptly manage the intricate nature of online dialogues. This capability not only enhances brand awareness but also fosters more meaningful engagement with the target audience.

Media

Media

No images available

Integrations Supported

Reddit
Discord
Facebook
Google Analytics
Instagram
Microsoft 365
Salesforce
Slack
Snapchat
Stripe
Tableau
Telegram
TikTok
Tumblr
Twilio
Twitch
VK
Vimeo
WordPress
YouTube

Integrations Supported

Reddit

API Availability

Has API

API Availability

Pricing Information

Custom quote-based pricing

Pricing Information

$199/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com/products/consumer-intelligence/

Company Facts

Organization Name

Social Verdict

Date Founded

2025

Company Location

United States

Company Website

socialverdict.com

Categories and Features

AI Review Management

Not specified

Brand Intelligence

Not specified

Brand Management

Not specified

Media Monitoring

Alerts / Notifications
Dashboards / Reporting
Social Media Monitoring

Reputation Management

Sentiment Analysis
Social Media Monitoring

Social Listening

Not specified

Categories and Features

Social Listening

Not specified

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