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What is SpudgerHQ?

SpudgerHQ is a cloud-driven software solution designed specifically for independent mobile repair shops. It combines a range of features such as managing customer information and devices, tracking repairs, processing point-of-sale transactions, overseeing inventory, handling purchases, fulfilling customer orders, and delivering in-depth reporting functionalities. Team members can input IMEI or serial numbers, evaluate device conditions along with reported issues, add necessary services and parts, assign technicians, and manage jobs throughout the repair lifecycle, which includes quality control, payment handling, and customer pickups. Digital repair agreements enable customers to review and sign documents, ensuring that notes and job statuses are regularly updated for clarity and transparency. Moreover, the platform includes vital tools for inventory oversight, allowing users to receive stock, conduct stock assessments, manage reserved items for customer orders, produce receipts, scrutinize sales reports, and execute end-of-day reconciliations. Tailored to meet the needs of both solo shop owners and repair teams, the Solo and Team plans offer features like staff account creation, role assignments, and technician management, addressing diverse operational requirements. This intuitive, web-based platform is fully compatible with desktops, tablets, and smartphones, and it provides a 14-day free trial period, giving potential users the opportunity to evaluate its functions before committing to a subscription, which enhances user confidence in their decision-making process.

What is RepairDesk?

RepairDesk is a contemporary management solution tailored for repair shops, designed to enhance efficiency in single-location businesses, multi-location operations, franchises, and mail-in repair centers. This versatile software caters to various sectors such as mobile devices, computers, drones, timepieces and jewelry, footwear, small machinery, and beyond. With its robust features, RepairDesk enables users to monitor repair tasks, oversee inventory, place stock orders, and optimize the overall functioning of their repair facilities, making it an indispensable tool for any repair business looking to thrive in a competitive market. Additionally, its adaptability ensures that it meets the unique needs of different industries effectively.

Media

Media

Integrations Supported

Integrations Supported

Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Tyro EFTPOS
Xero

API Availability

API Availability

Pricing Information

$15/month
Solo is $15/month for one operator or $144/year ($12/month equivalent). Team is $49/month or $468/year ($39/month equivalent). Annual billing saves $36 on Solo and $120 on Team. A 14-day free trial is available; a paid plan is required to continue afterward.
Free Trial Offered?

Pricing Information

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpudgerHQ

Date Founded

2026

Company Location

Vietnam

Company Website

spudgerhq.com

Company Facts

Organization Name

RepairDesk

Date Founded

2014

Company Location

United States

Company Website

www.repairdesk.co

Categories and Features

Repair Shop

Not specified

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Maintenance Scheduling
Mobile Access
Routing
Scheduling
Service History Tracking
Work Order Management

Jewelry Store Management

Commission Management
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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