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What is SpudgerHQ?

SpudgerHQ is a cloud-driven software solution designed specifically for independent mobile repair shops. It combines a range of features such as managing customer information and devices, tracking repairs, processing point-of-sale transactions, overseeing inventory, handling purchases, fulfilling customer orders, and delivering in-depth reporting functionalities. Team members can input IMEI or serial numbers, evaluate device conditions along with reported issues, add necessary services and parts, assign technicians, and manage jobs throughout the repair lifecycle, which includes quality control, payment handling, and customer pickups. Digital repair agreements enable customers to review and sign documents, ensuring that notes and job statuses are regularly updated for clarity and transparency. Moreover, the platform includes vital tools for inventory oversight, allowing users to receive stock, conduct stock assessments, manage reserved items for customer orders, produce receipts, scrutinize sales reports, and execute end-of-day reconciliations. Tailored to meet the needs of both solo shop owners and repair teams, the Solo and Team plans offer features like staff account creation, role assignments, and technician management, addressing diverse operational requirements. This intuitive, web-based platform is fully compatible with desktops, tablets, and smartphones, and it provides a 14-day free trial period, giving potential users the opportunity to evaluate its functions before committing to a subscription, which enhances user confidence in their decision-making process.

What is Sattotal?

Sattotal is an all-encompassing cloud-based solution tailored for repair shops and service centers that specialize in fixing devices such as smartphones, computers, appliances, and various electronics. The platform streamlines the entire repair journey, starting from the device check-in process until it is returned to the customer. Its repair workflow encompasses features such as device check-in with accompanying photographs and customer signatures, a PDF intake receipt, real-time repair status updates with technician notes, a detailed service history, and a QR-code tracking page that allows customers to effortlessly monitor their device's progress online. When it comes to quotations and managing customer relationships, Sattotal simplifies the process by allowing quotes to be sent via email for customers to approve or decline online, while also offering a comprehensive customer relationship management (CRM) system, a dedicated database for devices, and automatic notifications to keep customers informed throughout the repair journey. For shop management, it provides tools for managing spare parts inventory across multiple warehouses, tracking warranties and return merchandise authorizations (RMA), point of sale and invoicing capabilities in supported regions, thorough analytics, an AI assistant, CSV import functions, and customizable roles and permissions for technicians. Designed to serve a global clientele, Sattotal is offered in 19 languages and is specifically adapted to comply with the regulatory standards of 44 countries, ensuring adherence to local tax IDs, tax regulations, currencies, and consumer laws, thus making it an excellent choice for a variety of business settings. Additionally, its user-friendly interface and robust features make Sattotal not just a tool, but a partner in enhancing the operational efficiency of repair businesses worldwide.

Media

Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$15/month
Solo is $15/month for one operator or $144/year ($12/month equivalent). Team is $49/month or $468/year ($39/month equivalent). Annual billing saves $36 on Solo and $120 on Team. A 14-day free trial is available; a paid plan is required to continue afterward.
Free Trial Offered?

Pricing Information

$15/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

SpudgerHQ

Date Founded

2026

Company Location

Vietnam

Company Website

spudgerhq.com

Company Facts

Organization Name

Sattotal

Date Founded

2026

Company Location

Spain

Company Website

sattotal.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

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