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Ratings and Reviews 313 Ratings

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What is Squaretalk?

Squaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow. Advanced features like VoIP, WhatsApp Business messaging, SMS, Email, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs. Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. Internal chat functionality facilitates real-time collaboration, enabling faster synchronization, more effective mentoring, smoother escalations, and a unified environment for both internal and customer communications. We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally. Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.

What is Ameyo by Exotel?

Ameyo provides a robust platform for managing customer engagement through a variety of channels including voice, video, chat, and social media. Its omnichannel contact center solution integrates with CRM systems and offers features like AI-driven voicebots, sentiment analysis, and dynamic reporting. Designed to optimize both customer service and operational efficiency, Ameyo helps businesses enhance customer satisfaction while reducing operational costs. With scalability, flexibility, and real-time analytics, Ameyo is a powerful tool for businesses looking to improve their customer experience management.

Media

Media

Integrations Supported

Freshdesk
Salesforce
Zendesk
Zoho CRM
Freshsales
HubSpot CRM
HubSpot Customer Platform
Pipedrive
WhatsApp
Zoho Desk
monday AI work platform

Integrations Supported

Freshdesk
Salesforce
Zendesk
Zoho CRM
Armour365
Aura365
Automate365
CASA
Gnani Bot Builder Platform
Knowmax
SmartBots
Yellow.ai

API Availability

Has API

API Availability

Pricing Information

$15/month/user

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Squaretalk

Date Founded

2010

Company Location

Israel

Company Website

squaretalk.com

Company Facts

Organization Name

Exotel

Date Founded

2011

Company Location

India

Company Website

www.ameyo.com

Categories and Features

AI Voice Agents

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FTC Compliance
Lead Management

Sales Dialers

Not specified

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Softphone

Call Logging
Call Recording
Call Transfer
Caller Identification
Contact Management

Virtual Phone Number

Not specified

Categories and Features

Auto Dialer

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Not specified

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback

Voice Bot

Not specified

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