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What is StayReplied?

StayReplied provides a web-based shared inbox tailored for organizations handling customer inquiries through website chat. Its searchable workspace allows for the organization of conversations by team members, who can assign chats, add private notes, and convert discussions into tickets that include an owner, priority level, and due dates. The platform also features optional AI-generated responses that are based on approved and versioned knowledge, as well as pricing records, ensuring transparency by referencing source versions and allowing a smooth handoff to human agents when needed. Teams can set up daily and monthly budgets for AI interactions; however, these AI functionalities are currently in private beta and require the business's unique Anthropic key. Beyond this, the service offers a sales pipeline, quoting tools, contact history, saved views, and a chat widget for websites, catering primarily to restaurants, clinics, retail shops, online stores, and service-oriented enterprises. The application supports both English and Arabic languages, accommodating right-to-left text formatting. While the website chat feature is operational, the integration of additional platforms, including WhatsApp, Instagram, Messenger, email, and SMS, is expected soon. This multi-channel strategy is designed to improve communication and streamline customer support across a diverse range of business sectors, ultimately enhancing user experience and efficiency. Furthermore, StayReplied aims to evolve its capabilities to meet the changing needs of businesses as they grow and adapt in today's digital landscape.

What is Omnilo?

Omnilo is a live-chat platform that enables businesses to seamlessly incorporate a straightforward script or utilize a setup wizard for integration into their websites. This innovative solution supports the translation of messages from website visitors and responses from businesses in an impressive 133 languages and notifies companies through text alerts, allowing staff to conveniently reply from their mobile devices using a secure link. Teams have the flexibility to customize their chat availability, integrate the service on a single website, and choose plans that cater to teams with one to three responders. Targeted specifically at business owners and teams serving a multilingual and diverse clientele in both Canada and the United States, it significantly improves communication effectiveness. Furthermore, the additional offering known as Omnilo 2 provides features like automatic website translation and a multilingual contact form, although these are optional and not essential for the core Omnilo chat service. This adaptability positions Omnilo as a highly effective tool for enhancing customer interactions across various languages, ensuring that businesses can effectively engage with their global audience. With the ability to cater to many different languages, Omnilo stands out as a crucial asset for any organization looking to improve its communication strategy.

Media

Media

No images available

Integrations Supported

Anthropic

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

AED 70/month
Plans start at AED 70/month, plus 5% UAE VAT. A displayed promotion reduces the price to AED 49/month for the first three monthly invoices with code YEAREND30, through December 31, 2026. A 14-day free trial is offered with no card required.
Free Trial Offered?

Pricing Information

CA$20/month
Basic is CA$20/month for one responder and one website embed. Essentials is CA$49.99/month for up to three team members, with higher message volume and priority support. Omnilo 2 is a separate CA$20/month website-translation and multilingual contact-form plan. All plans include a 30-day free trial; prices are in Canadian dollars. Enterprise pricing is custom.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

BytesGlue

Date Founded

2024

Company Location

United Arab Emirates

Company Website

stayreplied.com

Company Facts

Organization Name

EnAffaire Technologies Inc.

Date Founded

2026

Company Location

Canada

Company Website

omnilo.ca

Categories and Features

Live Chat

Not specified

Categories and Features

Live Chat

Not specified

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