Sellio Reviews & Ratings

Sellio

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is StayReplied?

StayReplied provides a web-based shared inbox tailored for organizations handling customer inquiries through website chat. Its searchable workspace allows for the organization of conversations by team members, who can assign chats, add private notes, and convert discussions into tickets that include an owner, priority level, and due dates. The platform also features optional AI-generated responses that are based on approved and versioned knowledge, as well as pricing records, ensuring transparency by referencing source versions and allowing a smooth handoff to human agents when needed. Teams can set up daily and monthly budgets for AI interactions; however, these AI functionalities are currently in private beta and require the business's unique Anthropic key. Beyond this, the service offers a sales pipeline, quoting tools, contact history, saved views, and a chat widget for websites, catering primarily to restaurants, clinics, retail shops, online stores, and service-oriented enterprises. The application supports both English and Arabic languages, accommodating right-to-left text formatting. While the website chat feature is operational, the integration of additional platforms, including WhatsApp, Instagram, Messenger, email, and SMS, is expected soon. This multi-channel strategy is designed to improve communication and streamline customer support across a diverse range of business sectors, ultimately enhancing user experience and efficiency. Furthermore, StayReplied aims to evolve its capabilities to meet the changing needs of businesses as they grow and adapt in today's digital landscape.

What is Sellio?

Sellio is a cloud-based customer support platform specifically designed for small teams managing interactions across multiple websites and messaging services. It features an integrated live-chat widget that can be easily embedded, alongside a shared inbox capable of consolidating communications from website chats, email, and popular messaging platforms such as WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS via Twilio; moreover, teams can also handle discussions originating from Slack and Discord. Members of the team have the ability to assign conversations, add internal notes, view customer histories, and efficiently streamline their responses. AI agents are designed to handle inquiries from website chats using a business's unique content, with the capability to escalate conversations to human agents when necessary; however, it's important to note that AI responses are limited strictly to website interactions, while all other communication channels require human management. In addition to its chat functionalities, Sellio offers ticket management, customizable routing rules, automated workflows, pre-saved responses, comprehensive customer profiles, feedback options, and support analytics. This platform is especially advantageous for SaaS companies, online retailers, and any small teams focused on enhancing their customer support efforts. A free plan is available, while subscription levels offer extra seats, channels, automation capabilities, and allowances for AI usage, making it an adaptable option for expanding businesses. Furthermore, Sellio's goal is to foster better team collaboration and heighten overall customer engagement through its wide array of features, ultimately leading to a more effective support experience. Each of these elements contributes to a more cohesive and productive customer service environment, ensuring that teams can meet their clients' needs efficiently.

Media

Media

Integrations Supported

Anthropic

Integrations Supported

Discord
Facebook Messenger
Instagram
Model Context Protocol (MCP)
Notion
Shopify
Slack
Squarespace
Telegram
Twilio
WhatsApp
Wix
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

AED 70/month
Plans start at AED 70/month, plus 5% UAE VAT. A displayed promotion reduces the price to AED 49/month for the first three monthly invoices with code YEAREND30, through December 31, 2026. A 14-day free trial is offered with no card required.
Free Trial Offered?

Pricing Information

$0/month
The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

BytesGlue

Date Founded

2024

Company Location

United Arab Emirates

Company Website

stayreplied.com

Company Facts

Organization Name

Sellio

Date Founded

2026

Company Location

Morocco

Company Website

sellio.chat/

Categories and Features

Live Chat

Not specified

Categories and Features

Live Chat

Not specified

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