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What is Steer?

Our groundbreaking scheduling platform allows clients to effortlessly access your live calendar and arrange appointments within your shop management system. Steer provides an extensive suite of marketing automation tools aimed at nurturing customer relationships and enhancing loyalty and retention. With our reputation management feature, you can collect and display genuine reviews from pleased customers, thereby improving your online visibility and trustworthiness. Steer AI makes message management straightforward, ensuring you keep a personal touch with your clients. Our AI-driven responses empower you to quickly tailor communications, significantly minimizing the time spent on emails. No longer will you have to deal with the hassle of managing appointment requests via phone or email. Our scheduling software is fully integrated with your shop management system, offering an excellent experience for your customers while freeing up precious time for your shop operations. Furthermore, our automotive appointment software simplifies oversight and coordination of customer bookings, making the process remarkably efficient. This allows you to concentrate more on delivering quality service while optimizing your operational efficiency. Ultimately, our system is designed to elevate both customer satisfaction and business productivity.

What is Apex Mechanic?

Apex Mechanic is an innovative cloud-based management tool tailored for independent automotive repair shops, covering a wide range of services including general repairs, tire changes, performance enhancements, fleet upkeep, and quick lube tasks. This software effectively consolidates vital functions such as managing customer and vehicle data, scheduling appointments, enabling online bookings, generating work orders, providing price estimates, issuing invoices, overseeing inventory, and facilitating customer interactions. Employees have the capability to generate comprehensive estimates that outline costs for parts, labor, services, taxes, and additional notes; these can be forwarded to customers for their approval and easily converted into invoices upon acceptance. Moreover, the platform enhances customer engagement through features like appointment reminders and prompts for Google reviews. Both shop owners and their teams can access the web application and a mobile app, allowing them to efficiently oversee appointments, pricing, invoices, and client communications. In addition, a specialized Apex Auto app is provided for vehicle owners, which allows them to find nearby repair shops, request quotes, book services, communicate with service centers, and keep track of their vehicle's maintenance history. This all-encompassing system not only optimizes everyday operations for repair shops but also significantly improves the lines of communication between businesses and their clientele, ultimately delivering a more seamless experience for everyone involved. By bridging the gap between technology and customer service, Apex Mechanic positions automotive repair businesses to thrive in a competitive marketplace.

Media

Media

Integrations Supported

AutoFluent
AutoS2000
AutoShop
Droptop
FASTTRAK Cloud
GEM-CAR
Geotab
HITS
LANKAR PRO
Manager SE
MaxxTraxx
Mojio
Omnique
Protractor
Shop Boss
Shop-Ware
ShopController
StockTracker
Tekmetric
TireShop

Integrations Supported

API Availability

API Availability

Pricing Information

$349 per month

Pricing Information

Month-to-month subscription with no contract; payments are in CAD. Includes a 30-day free trial and a 30-day money-back guarantee.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Steer

Date Founded

2006

Company Location

United States

Company Website

steercrm.com

Company Facts

Organization Name

Apex Mechanic

Date Founded

2022

Company Location

Canada

Company Website

www.apexmechanic.com

Categories and Features

Automotive CRM

Not specified

Categories and Features

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