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What is Steer?

Our groundbreaking scheduling platform allows clients to effortlessly access your live calendar and arrange appointments within your shop management system. Steer provides an extensive suite of marketing automation tools aimed at nurturing customer relationships and enhancing loyalty and retention. With our reputation management feature, you can collect and display genuine reviews from pleased customers, thereby improving your online visibility and trustworthiness. Steer AI makes message management straightforward, ensuring you keep a personal touch with your clients. Our AI-driven responses empower you to quickly tailor communications, significantly minimizing the time spent on emails. No longer will you have to deal with the hassle of managing appointment requests via phone or email. Our scheduling software is fully integrated with your shop management system, offering an excellent experience for your customers while freeing up precious time for your shop operations. Furthermore, our automotive appointment software simplifies oversight and coordination of customer bookings, making the process remarkably efficient. This allows you to concentrate more on delivering quality service while optimizing your operational efficiency. Ultimately, our system is designed to elevate both customer satisfaction and business productivity.

What is AutoFitmentPlus?

PC Bennett’s Automotive ERP software delivers an all-encompassing, cloud-enabled enterprise resource planning solution that is specifically designed for the automotive aftermarket, harnessing the power of Acumatica Cloud ERP and featuring specialized enhancements to streamline critical back-office functions such as inventory management, parts fitment, sales orders, service operations, manufacturing workflows, supply chain logistics, and customer history all from a unified platform. Furthermore, their innovative AutoFitmentPlus add-on enhances Acumatica’s capabilities by integrating vehicle classification and fitment data, including ACES, PIES, and VIN validation, right into the ERP system, enabling users to effectively filter parts and verify appropriate applications according to year, make, model, and engine details, which significantly cuts down on manual searches and reduces the risk of errors. This solution also supports real-time inventory tracking, guarantees automatic database updates, and provides commerce-focused features that align inventory levels and pricing across e-commerce platforms, proving to be an essential tool for businesses aiming to elevate operational efficiency and precision. By utilizing these features, companies can not only optimize their workflows but also boost customer satisfaction by ensuring that the correct parts are delivered without delay. Ultimately, this technology empowers businesses to adapt to industry demands while maintaining high standards of service delivery and operational excellence.

Media

Media

Integrations Supported

AutoS2000
AutoShop
Droptop
FASTTRAK Cloud
GEM-CAR
Geotab
HITS
LANKAR PRO
Manager SE
MaxxTraxx
Mojio
NAPA TRACS
Omnique
Protractor
Shop Boss
Shop-Ware
ShopController
Tekmetric
TireShop

Integrations Supported

Acumatica Cloud ERP

API Availability

API Availability

Pricing Information

$349 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Steer

Date Founded

2006

Company Location

United States

Company Website

steercrm.com

Company Facts

Organization Name

PC Bennett Solutions

Date Founded

2002

Company Location

United States

Company Website

www.pcbennett.com/automotive/

Categories and Features

Automotive CRM

Not specified

Categories and Features

Automotive CRM

Not specified

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