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What is Storylane?

You can effortlessly merge product screens, tooltips, and videos to effectively convert your audience into customers. By implementing a product tour, potential buyers can engage in a "try before you buy" experience. To enhance their interaction, it is crucial to understand how they engage with the product. Deliver customized demos that resonate with the specific personas or industries of your prospects. Empower your champion within the organization to secure buy-in from their team, leading to quicker deal closures than ever before. To facilitate a swift onboarding process for customers, compile a comprehensive library of interactive product demonstrations. As a result, you will notice a daily rise in customer satisfaction. Furthermore, you have the flexibility to modify text, images, copyright information, and other elements within the product, including the addition of your own custom HTML. Our sophisticated widgets enable you to emphasize key product features and develop multiple user flows. Prospective clients will gain insight into how the product can cater to their needs. Additionally, you can tailor the experience based on role, company, and geographical location. Lastly, monitor your prospects' behavior by tracking their clicks and the amount of time spent on particular pages, which will provide valuable insights into their interests. This data will help you refine your approach even further.

What is FROGED?

FROGED is an omnichannel customer engagement platform that combines the Human Touch with AI to transform how businesses connect with their customers. By unifying conversations across all channels, empowering teams with centralized data, and automating routine workflows, FROGED helps companies deliver faster, smarter, and more personalized experiences. With tools like a Unified Omnichannel Inbox, AI-powered Copilot & workflows, and segmented campaigns for conversational marketing, FROGED enables organizations to increase efficiency, boost productivity, and unlock new revenue opportunities—always keeping people at the center of technology.

Media

Media

Integrations Supported

Salesforce
Slack
Zapier
Adobe Marketo Engage
Freshsales
HubSpot CRM
HubSpot Customer Platform
Intercom
Salesforce Marketing Cloud Account Engagement
Segment
Userled

Integrations Supported

Salesforce
Slack
Zapier
Facebook Messenger
Google Hangouts
Google Sheets
KonnectzIT
Microsoft Excel
Segment EDI Platform
Twilio
WhatsApp
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per user per month
Free Version
Free Trial Offered?

Pricing Information

$32.5 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Storylane

Date Founded

2021

Company Location

United States

Company Website

www.storylane.io

Company Facts

Organization Name

FROGED Technologies

Date Founded

2019

Company Location

Spain

Company Website

froged.com

Categories and Features

Content Experience

Not specified

Customer Onboarding

Not specified

Customer Success

Not specified

Demo Automation

Not specified

Digital Sales Room

Not specified

Presales

Not specified

Screen Recording

Audio Capture
Collaboration Tools
File Sharing
Screen Capture

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Visual Editor

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Customer Onboarding

Not specified

Customer Service

Alerts / Escalation
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Virtual Assistant

Customer Success

Customer Engagement
Customer Lifecycle Management
Health Score
Usage Tracking / Analytics

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

NPS

Not specified

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