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What is Subtext?

Subtext serves as an innovative SMS marketing platform that empowers brands, publishers, creators, and organizations to establish direct connections with their audiences through text messaging, bypassing the limitations imposed by algorithms and social media channels. The platform boasts a wide range of features, including a broadcast composer, a subscriber inbox, automated SMS responses, embedded sign-up forms, landing pages, keyword enrollment, drip message sequences, audience segmentation capabilities, and real-time analytics for tracking open rates, click-throughs, conversions, and subscriber growth. With Subtext, users can easily implement a variety of sign-up methods, such as embedded forms, custom URLs, or keyword prompts, fostering a vibrant community of opted-in subscribers. Additionally, the platform allows for the dispatch of personalized messages as well as large-scale broadcasts through a single, streamlined dashboard. It also provides real-time information on subscribers and comprehensive monthly performance reports, which empower businesses to fine-tune their marketing initiatives and monetization efforts by utilizing first-party data that they fully control, thereby ensuring a more customized and effective audience engagement strategy. Notably, this emphasis on direct interaction makes Subtext an invaluable resource for organizations aiming to strengthen their customer relationships and drive growth. By leveraging these capabilities, brands can truly harness the power of SMS marketing to reach their goals.

What is 360 SMS APP?

360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered digital engagement platform that helps businesses connect, converse, and convert across 15+ messaging channels—without leaving Salesforce. Trusted by 3,000+ businesses across 100+ countries, it’s been a proven name for 10+ years and maintains a 4.98/5 rating on Salesforce AppExchange. Unify every customer conversation in one Salesforce interface—SMS plus WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Teams can run true two-way messaging from Salesforce records, so sellers, marketers, and service reps never lose context. Every interaction is automatically captured and logged against Leads, Contacts, Accounts, Cases, Opportunities, and custom objects, creating a complete communication timeline that supports faster follow-ups, better handoffs, and cleaner reporting. Automation is at the core. Launch quickly with no-code tools for recurring messages, auto-replies, surveys, and drip campaigns. For more complex workflows, scale with Salesforce Flows, APIs, and integrations—trigger messages from record updates, stage changes, case milestones, or time-based events. This flexibility helps teams expand engagement without relying on developers for every new use case. AI and AI Agents improve productivity and outcomes at every stage of the journey. Use real-time language translation to respond instantly in a customer’s preferred language. AI-suggested replies help agents answer faster and more accurately, while message refinement and template quality scoring keep outreach clear, consistent, and compliant. Conversation intelligence delivers summaries, sentiment signals, key takeaways, and next-best-action recommendations, helping teams continuously optimize engagement. AI chatbots extend automation 24/7 by handling FAQs, qualifying leads, booking meetings, capturing structured data, and routing conversations to the right queue when human attention is needed—so response times stay low even after hour

Media

Media

Integrations Supported

CRMJIO
Salesforce
Zoho CRM

Integrations Supported

CRMJIO
Salesforce
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20 or $7 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Subtext

Date Founded

2019

Company Location

United States

Company Website

joinsubtext.com

Company Facts

Organization Name

360 SMS APP

Date Founded

2012

Company Location

United States

Company Website

360smsapp.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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