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What is Sugar Connect?

Sugar Connect seamlessly merges critical customer experience capabilities into the daily email and calendar applications used by Sales and Services teams. This cutting-edge tool guarantees that your CRM, email, and calendar systems remain in sync, eliminating the requirement for manual data input. By connecting your G Suite or Office 365 account with your Sugar platform, you gain immediate access to vital information while interacting with prospects and clients in real-time. Such integration is the most effective way to create genuinely personalized experiences that encourage enduring customer loyalty. With contextual insights about your correspondents readily available within your email platform, you can streamline your communication process. Forget the inconvenience of constantly switching between applications, as the automatic no-touch synchronization simplifies your workflow. Customize your messages using real-time insights that consider both the recipient and the timing of your emails. Moreover, you can easily monitor the status of your accounts, contacts, leads, and opportunities through G Suite or Office 365, thereby significantly boosting your operational efficiency. Ultimately, this integration not only enhances convenience but also empowers you to cultivate robust relationships with your clients, ensuring sustained success in your business endeavors.

What is CASH for Sugar?

CASH for Sugar provides the capability to share crucial data within Sugar with a wide range of external users, potentially reaching from a few dozen to thousands. This innovative system grants limited data access to those who previously could not obtain information without logging into Sugar. For example, if you work with multi-line sales representatives, you can give them access to their accounts specifically to review detailed account data. Customers and vendors can also track the status of projects recorded in Sugar seamlessly. In addition, they have the option to log into the portal to create support requests, monitor the status of their inquiries, and access vital company documents. Furthermore, if your system is integrated with ERP software, customers can retrieve product information, including current inventory levels. This enhanced accessibility not only empowers users but also significantly improves communication between businesses and their clientele, fostering a more collaborative environment. Ultimately, this system is designed to streamline interactions and make vital information readily available to those who need it.

Media

Media

Integrations Supported

Sugar Sell
AuthN by IDEE
BNM360
CXInfinity
Cherokee
Cloud4Wi
Drivetrain
Ema
Freshdesk
Google Workspace
ICR Evolution
InterServer
Morphic
Nomalys
Sopact Impact Cloud
Span Global Services
ThinkAutomation
VoiceDrop
Zuar Runner

Integrations Supported

Sugar Sell
QuickBooks Online

API Availability

API Availability

Pricing Information

$9 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com/solutions/connect-email-integration/

Company Facts

Organization Name

Faye Business Systems Group

Date Founded

2009

Company Location

United States

Company Website

fayebsg.com/sugarcrm-portal/

Categories and Features

Sales Enablement

Collaboration
Contact Management
Meeting Management

Categories and Features

Portal

Not specified

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