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What is Sugar Sell?

Sugar Sell differentiates itself as a unique Customer Relationship Management system, featuring a broad spectrum of capabilities such as sales-force automation, marketing initiatives, customer support, collaboration functionalities, mobile access, social CRM integration, and detailed reporting tools. By implementing Sugar Sell, both individuals and teams can recover valuable time to focus on projects and interact more efficiently with customers, which in turn boosts sales performance. Discover the benefits experienced by top brands by exploring Sugar Sell today. In contrast to other customer management solutions, Sugar Sell promises an outstanding user experience that truly distinguishes it. Honored as a four-time recipient of satisfaction, reliability, and technical support accolades in PCMag’s Business Choice Awards, Sugar has earned the trust of numerous businesses. The platform's real power lies in the story it creates—integrating your customers, your business, and its future direction. When you aim to provide every employee with timely and pertinent information, Sugar Sell stands out as the premier solution for enhancing customer experience, not only meeting needs but anticipating them before they arise. Moreover, adopting this cutting-edge platform can result in significant transformations for your organization, fostering growth and innovation.

What is Baidu Sugar?

Sugar establishes fee structures that vary according to the specific organization. Each user can belong to several organizations, while each organization has the capacity to include multiple users. Furthermore, organizations are able to create various spaces, usually categorized by project or team, to enhance management efficiency. It's vital to understand that data remains isolated across different spaces, with each space functioning under its own set of permission controls. When users engage with Sugar for data analysis and visualization, they are required to specify the original data source, which refers to the location of the data, typically illustrated by the connection details such as host, port, username, and password of the database. In addition, dashboards act as a visual interface that highlights impressive visual effects, making them well-suited for large screen displays for continuous data visualization. An organized approach to managing spaces and permissions is essential for maximizing the effectiveness of data management and visualization efforts in Sugar. This structured organization not only enhances user experience but also contributes significantly to streamlined operations within the platform.

Media

Media

Integrations Supported

Act-On
Aline
Apache Hive
Boomi
CASH for Sugar
Cognito Forms
Dubb
Ephanti
FreshMail
MySQL
Paradiso LMS
SAP HANA
SSIS Data Flow Components
Showell
TruCentive
TrustSphere
Voiso
WorkSpan
Xima Cloud Contact Center
ebCard

Integrations Supported

Act-On
Aline
Apache Hive
Boomi
CASH for Sugar
Cognito Forms
Dubb
Ephanti
FreshMail
MySQL
Paradiso LMS
SAP HANA
SSIS Data Flow Components
Showell
TruCentive
TrustSphere
Voiso
WorkSpan
Xima Cloud Contact Center
ebCard

API Availability

Has API

API Availability

Has API

Pricing Information

$40 per user per month
Free Trial Offered?
Free Version

Pricing Information

$0.33 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com

Company Facts

Organization Name

Baidu AI Cloud

Date Founded

2000

Company Location

China

Company Website

intl.cloud.baidu.com/product/sugar.html

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Categories and Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

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