Ratings and Reviews 0 Ratings
Ratings and Reviews 11 Ratings
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What is SuiteCRM?
SuiteCRM Ltd, the innovative team behind SuiteCRM, offers an acclaimed Customer Relationship Management solution that has garnered numerous awards. This software is designed to be scalable and adaptable for businesses of any size, ensuring it can grow alongside evolving organizational needs. Furthermore, its extensive customization options allow companies to tailor the application to their specific operational requirements both now and in the future. A significant advantage is that it is Open Source, making it accessible at no cost to all users.
What is ReviewInc?
ReviewInc stands out as a frontrunner in the realm of Business Reputation Management Services. Its expanding clientele features prominent global chains, automotive dealers, healthcare providers, travel and leisure businesses, property management firms, retail outlets, dining establishments, legal practitioners, country club proprietors, and a variety of others. Committed to raising awareness among business owners, ReviewInc emphasizes the critical nature of customer feedback and the significance of overseeing one’s online reputation effectively. By providing essential resources and insights, the company empowers businesses to navigate the digital landscape with confidence.
Integrations Supported
Salesforce
Stackreaction
Acquia Campaign Studio
CRM Assistant for Gmail™
Formstack Documents
GA Connector
Glances
Latenode
Integrations Supported
Salesforce
Stackreaction
Adview
HubSpot Customer Platform
API Availability
Has API
API Availability
Has API
Pricing Information
Free
SuiteCRM Hosted starts at £130.00 per month for unlimited users and comes with 5GB of storage, hourly scheduled tasks and 10 hours of dedicated support.
Business and Premium packages are also available for more extensive support and hosting requirements.
Business and Premium packages are also available for more extensive support and hosting requirements.
Free Version
Free Trial Offered?
Pricing Information
39
Our prices are based on location and offer discounts for enterprise accounts
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
SuiteCRM
Date Founded
2009
Company Location
United Kingdom
Company Website
suitecrm.com
Company Facts
Organization Name
ReviewInc
Date Founded
2012
Company Location
United States
Company Website
reviewinc.com/
Categories and Features
Archiving
Data Deduplication
Document Management
Email Archiving
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Cloud Management
SLA Management
Workflow Approval
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Issue Tracking
Routing
Self Service Portal
Survey Management
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Engagement
Analytics
Communication Management
Feedback Collection
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Survey Management
Customer Loyalty
CRM
Customer Activity Tracking
Member Portal
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management
Email Marketing
Auto-Responders
Customer Surveys
Event Triggered Email
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Knowledge Base
Known Issue Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Management
Event Logs
Scheduling
User Activity Monitoring
Lead Capture
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Personalization
Campaign Segmentation
Customer Profiles
Productivity
Collaboration
Database Creation
Document Creation
Notes Management
Project Management
Task Management
Team Chat
Remote Support
Real-time Chat
Surveys & Feedback
Sales
Not specified
Categories and Features
Complaint Management
Complaint Classification
Feedback Management
Forms Management
Survey Management
Customer Communications Management
Multi-Channel Communications
Customer Engagement
Communication Management
Feedback Collection
Customer Experience
Feedback Management
Sentiment Analysis
Survey Management
Customer Feedback
Alerts / Notifications
Behavior Analytics
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Website Feedback
Customer Journey Mapping Tools
Collaboration
Surveys & Feedback
Customer Satisfaction
360 Degree Feedback
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Communication Management
Customer Engagement
Employee Communication Tools
Not specified
Event Check In
Badge Printing
Guest List Management
Lead Capture
QR Codes
Reporting/Analytics
Internal Communications
Chat/Messaging
Newsletter Management
Survey Management
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
Social Listening
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Team Communication
Chat / Messaging
File Sharing
Surveys & Feedback