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What is SuperOffice CRM?

Businesses select SuperOffice to foster enduring customer connections and enhance their revenue in a sustainable manner. Aiming to transcend the role of a typical cloud CRM provider, we position ourselves as a reliable ally for B2B enterprises across Europe seeking to optimize their workflows, prioritize customer needs, and reach greater heights. With over three decades of expertise in CRM and a strong focus on data protection, we possess the necessary knowledge and insights to support you at every stage of your CRM journey, ensuring your success every step of the way.

What is Enchant?

Elevate your customer engagement with our products meticulously crafted to prioritize user experience. Our comprehensive platform combines shared inboxes, knowledge bases, and live chat functionalities, making it suitable for teams of any scale. We firmly believe that the foundation of a cherished brand is rooted in centering the customer in every decision and action. The shared inbox not only enhances team collaboration but also keeps the email interface familiar for your clients. It streamlines the management of frequently asked questions and knowledge base materials, empowering your customers to locate solutions on their own. With the Enchant Messenger, help is just a click away, as it offers live chat, a knowledge base, and a contact form all in a single hub. Furthermore, our platform equips you with insightful analytics that reveal trends, improve team efficiency, and elevate customer satisfaction levels. Transform your team into a hub of positivity with a straightforward setup process, backed by a risk-free 30-day trial! By putting your customers first, you can foster enduring relationships and significantly enhance your brand's image. Join us today to unlock the potential for unparalleled customer loyalty and satisfaction.

Media

Media

Integrations Supported

Google Workspace
Wufoo
CanopyDeploy
Facebook Messenger
Gmail
Goava
LinkedIn
Microsoft 365
Startdeliver
Vainu
Xinix
Zapier
ayfie Locator
nps.today
vloxq CPQ

Integrations Supported

Google Workspace
Wufoo
Basecamp
BigCommerce
CA Flowdock
Microsoft Teams
Shopify

API Availability

API Availability

Pricing Information

$56 per user per month

Pricing Information

$15 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

SuperOffice

Date Founded

1989

Company Location

Norway

Company Website

www.superoffice.com

Company Facts

Organization Name

Senvee

Company Location

United States

Company Website

www.enchant.com

Categories and Features

Contact Management

Appointment Management
Contact Database
Contact History
Email Marketing
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Self Service Portal
Workflow Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Ticket Management

Live Chat

Not specified

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