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What is Superseek?

Superseek enables businesses to develop AI-driven assistants powered by ChatGPT that can be seamlessly integrated into their websites for immediate customer support. Transform your website or support resources into an intelligent agent that understands your offerings, provides human-like interactions, and is available around the clock. Implement routing buttons to guide customers to the appropriate message or resource. You can customize the instructions, AI model, and bot role to align with your specific business needs. With automatic content updates and answer guardrails in place, you can ensure that the information provided remains accurate and up to date. Moreover, Superseek empowers organizations to elevate their customer service experience using AI while maintaining their existing tools and workflows intact, thus promoting a smooth transition into enhanced digital assistance.

What is Lyro?

Lyro is an AI-powered customer service agent created by Tidio to help businesses of all sizes—small, mid-market, and enterprise—streamline their support operations and deliver faster, more consistent service. Built with advanced natural language processing, Lyro engages in natural, human-like conversations with customers, reducing wait times and easing the workload for live agents. Capable of resolving up to 64% of customer inquiries automatically, Lyro delivers responses in under 6 seconds. It draws from your company’s support content—like FAQs and help center articles—to provide accurate, on-brand answers, without needing complex setup or training. With seamless integration into your website, Lyro is ready to start helping customers within minutes. Lyro supports multichannel communication, operating across live chat, WhatsApp, Instagram, and Messenger, so customers can reach you wherever they are. It also speaks multiple languages, allowing you to provide quality support to a global audience. Beyond answering questions, Lyro can handle real tasks like checking order status, submitting support tickets, and recommending products based on customer preferences or seasonal trends. While it automates repetitive queries, your human support team can monitor all conversations, jump in when necessary, and ensure sensitive or complex issues are handled with care. Designed with privacy in mind, Lyro ensures your data is never used to train external models, and you retain full ownership over your customer information. It scales with your business, adapting to new content as your knowledge base grows. Lyro is a reliable, cost-effective way to increase your support capacity, improve resolution rates, and enhance the customer experience—without increasing your headcount. Try it free for 7 days. No credit card required.

Media

Media

Integrations Supported

Intercom
Tidio
Zendesk
ChatGPT

Integrations Supported

Intercom
Tidio
Zendesk
Brevo
Ecwid
Google Analytics
Google Tag Manager
Gorgias
Instagram
LiveChat
Omnisend
OpenCart
SITE123
Shift4Shop
Webydo
WhatsApp
Wix
Zapier
Zendesk Sell

API Availability

API Availability

Has API

Pricing Information

$19/month
Free Version

Pricing Information

$749
Lyro is available in Tidio's Plus and Premium Plans. Additional quota upgrades available. Free 7-day trial, no credit card required.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Superseek

Date Founded

2023

Company Location

United States

Company Website

superseek.ai

Company Facts

Organization Name

Tidio

Date Founded

2013

Company Location

United States

Company Website

www.tidio.com/ai-agent/

Categories and Features

Chatbot

Call to Action
Human Takeover

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Multi-Languages
Pre-configured Bot
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis

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