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Integrations Supported
Salesforce
Zendesk
Freshdesk
HubSpot Customer Platform
HubSpot Service Hub
Intercom
Jira
Microsoft Dynamics 365
Microsoft Teams
Salesforce Field Service
Integrations Supported
Salesforce
Zendesk
Freshdesk
HubSpot Customer Platform
HubSpot Service Hub
Intercom
Jira
Microsoft Dynamics 365
Microsoft Teams
Salesforce Field Service
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$0.99 per resolution
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SupportLogic
Date Founded
2016
Company Location
United States
Company Website
www.supportlogic.com
Company Facts
Organization Name
Intercom
Date Founded
2011
Company Location
United States
Company Website
fin.ai/
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management