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Ratings and Reviews 0 Ratings
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What is SurgyCRM?
SurgyCRM is an innovative cloud-based customer relationship management solution crafted specifically for hospitals to adeptly manage patient inquiries and improve engagement throughout the care continuum. This comprehensive platform merges multiple communication channels—such as websites, chatbots, call centers, WhatsApp, walk-ins, and referrals—into a single, shared inbox that allows for assignment, follow-up, source tracking, and conversion metrics that correspond with hospital information system records. Teams can set care-journey milestones, automate WhatsApp reminders, manage doctor and partner referrals, and collect feedback via QR codes, which are all tracked as tickets. An efficient bilingual chatbot on the website captures inquiries and generates leads, while features like role- and branch-based access, audit trails, and dashboards ensure smooth operations across various locations. Furthermore, a mobile field app enables the documentation of referral visits, guaranteeing that all interactions are systematically recorded. SurgyCRM is designed for hospitals and healthcare organizations, providing seamless integration with existing HIS/HMS platforms through APIs or scheduled data synchronization, and it can also accept data input via spreadsheet imports to accommodate diverse operational needs. This versatile solution is offered as a multi-tenant software-as-a-service platform, promoting collaborative use among a range of stakeholders, thereby enhancing overall efficiency in patient management. Ultimately, SurgyCRM not only streamlines processes but also fosters improved communication and collaboration within healthcare teams.
What is Miso Clinic?
Miso Clinic serves as a comprehensive, cloud-based software-as-a-service solution designed to assist clinics, hospitals, and healthcare professionals in enhancing both their clinical and administrative workflows. This innovative platform integrates every aspect of patient care, from registration through to detailed reporting, effectively increasing operational efficiency, reducing paperwork, and ultimately leading to better patient outcomes.
With its AI-driven analytics and insights, the platform provides immediate access to a variety of metrics, including patient flow, financial performance, treatment effectiveness, and resource management. These powerful dashboards empower healthcare leaders with the essential data needed to make strategic decisions and improve their practices' overall effectiveness.
Beyond its core practice management functionalities, Miso Clinic features sophisticated tools such as online appointment scheduling, automatic patient reminders, seamless lab result integration, and meticulous documentation for consultations, all contributing to an enhanced patient experience. By unifying all essential interactions, Miso Clinic enables healthcare teams to deliver faster and more efficient care, minimizing barriers and improving service delivery. Moreover, this cohesive approach not only refines operational processes but also strengthens the connections between patients and their healthcare providers, ultimately fostering a more collaborative care environment. As a result, Miso Clinic not only addresses immediate healthcare needs but also positions practices for future growth and innovation.
Integrations Supported
API Availability
API Availability
Pricing Information
$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Offered?
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Android
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Surgy Innovation Labs
Date Founded
2020
Company Location
India
Company Website
surgy.health/products/surgy-crm
Company Facts
Organization Name
Orange Oranges Technologies
Date Founded
2016
Company Location
Canada
Company Website
misoclinic.ai/
Categories and Features
Healthcare CRM
Not specified
Patient Relationship Management (PRM)
Not specified
Categories and Features
Healthcare CRM
Medical History Records
Patient Communications
Patient Management
Physician Management
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Monitoring
Real Time Reporting
Waiting Time Tracking