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What is SurgyCRM?

SurgyCRM is an innovative cloud-based customer relationship management solution crafted specifically for hospitals to adeptly manage patient inquiries and improve engagement throughout the care continuum. This comprehensive platform merges multiple communication channels—such as websites, chatbots, call centers, WhatsApp, walk-ins, and referrals—into a single, shared inbox that allows for assignment, follow-up, source tracking, and conversion metrics that correspond with hospital information system records. Teams can set care-journey milestones, automate WhatsApp reminders, manage doctor and partner referrals, and collect feedback via QR codes, which are all tracked as tickets. An efficient bilingual chatbot on the website captures inquiries and generates leads, while features like role- and branch-based access, audit trails, and dashboards ensure smooth operations across various locations. Furthermore, a mobile field app enables the documentation of referral visits, guaranteeing that all interactions are systematically recorded. SurgyCRM is designed for hospitals and healthcare organizations, providing seamless integration with existing HIS/HMS platforms through APIs or scheduled data synchronization, and it can also accept data input via spreadsheet imports to accommodate diverse operational needs. This versatile solution is offered as a multi-tenant software-as-a-service platform, promoting collaborative use among a range of stakeholders, thereby enhancing overall efficiency in patient management. Ultimately, SurgyCRM not only streamlines processes but also fosters improved communication and collaboration within healthcare teams.

What is NexHealth?

Develop a seamless patient experience that instantly connects with your practice management system, providing a distinctive solution that can both read and write data in real-time. Our focus is on optimizing bidirectional integrations with EHR and practice management systems, which allows for the rapid launch and enhancement of your product in just weeks rather than years. Our engineering team actively employs our own API to create a doctor-facing SaaS product, guaranteeing a thoroughly tested and scalable user experience. With features like online patient scheduling, prospective clients can check your availability in real-time and easily book appointments from any device or location. The scheduling software from NexHealth is crafted to effortlessly customize your calendar right from the start. Our committed team of product specialists is here to support the integration of your calendar of record and EHR system, no matter how complex your scheduling requirements may be, ensuring a smooth and effective implementation. By refining these elements, we strive to greatly boost the overall productivity and functionality of your practice while enhancing patient satisfaction. Emphasizing both technology and user experience, we aim to revolutionize the way healthcare professionals manage their appointments and patient interactions.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

Intermedia Unite
Ooma Office

API Availability

API Availability

Has API

Pricing Information

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-crm

Company Facts

Organization Name

NexHealth

Date Founded

2015

Company Location

United States

Company Website

www.nexhealth.com

Categories and Features

Categories and Features

Claims Processing

Not specified

Dental

Not specified

Healthcare AI

Not specified

Healthcare APIs

Not specified

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Patient Communications
Patient Management
Predictive Analytics

Medical Billing

Not specified

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Intake

Not specified

Patient Scheduling

Not specified

Unified APIs

Not specified

Waitlist

Not specified

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