Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • AestheticsPro Reviews & Ratings
    745 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • Act! Reviews & Ratings
    555 Ratings
    Company Website
  • Silverware Reviews & Ratings
    12 Ratings
    Company Website
  • DoctorConnect Reviews & Ratings
    85 Ratings
    Company Website
  • Creatio Reviews & Ratings
    589 Ratings
    Company Website
  • InfoFlo Reviews & Ratings
    196 Ratings
    Company Website
  • Gravity Software Reviews & Ratings
    45 Ratings
    Company Website
  • Compete Club Management Reviews & Ratings
    13 Ratings
    Company Website
  • CHARMS Reviews & Ratings
    24 Ratings
    Company Website

What is SurgyCRM?

SurgyCRM is an innovative cloud-based customer relationship management solution crafted specifically for hospitals to adeptly manage patient inquiries and improve engagement throughout the care continuum. This comprehensive platform merges multiple communication channels—such as websites, chatbots, call centers, WhatsApp, walk-ins, and referrals—into a single, shared inbox that allows for assignment, follow-up, source tracking, and conversion metrics that correspond with hospital information system records. Teams can set care-journey milestones, automate WhatsApp reminders, manage doctor and partner referrals, and collect feedback via QR codes, which are all tracked as tickets. An efficient bilingual chatbot on the website captures inquiries and generates leads, while features like role- and branch-based access, audit trails, and dashboards ensure smooth operations across various locations. Furthermore, a mobile field app enables the documentation of referral visits, guaranteeing that all interactions are systematically recorded. SurgyCRM is designed for hospitals and healthcare organizations, providing seamless integration with existing HIS/HMS platforms through APIs or scheduled data synchronization, and it can also accept data input via spreadsheet imports to accommodate diverse operational needs. This versatile solution is offered as a multi-tenant software-as-a-service platform, promoting collaborative use among a range of stakeholders, thereby enhancing overall efficiency in patient management. Ultimately, SurgyCRM not only streamlines processes but also fosters improved communication and collaboration within healthcare teams.

What is Steer Health?

Steer Health uniquely serves as the only platform that manages the complete spectrum of patient experiences, starting from their initial acquisition and extending to long-term loyalty. It provides customized communication tailored to individual patient needs, all the while optimizing your operational workflow. Every patient interaction is crafted to deliver a warm, personalized experience, ensuring comfort around the clock. You can effortlessly merge marketing initiatives, growth strategies, accessibility, operational efficiency, clinical care, and financial systems to effectively draw in, assist, and retain your patient base. Utilizing always-on conversational AI, which includes features like voice recognition, chatbots, smart triages, referral automation, and synchronized workflows across emergency, outpatient, and hospital environments, you can boost your bookings by two to three times. Steer significantly reduces the workload for your team by assuming critical responsibilities for your practice. Our AI-powered platform not only improves patient experiences but also automates routine tasks such as eligibility checks, referrals, payment processing, and intake procedures. With integrated shared inboxes, collaboration becomes hassle-free, enabling seamless teamwork even for remote staff members. This holistic strategy not only enhances operational efficiency but also cultivates a more engaged and connected patient community, ultimately leading to better health outcomes. By integrating every aspect of patient care, Steer Health ensures that each experience is not only efficient but also meaningful.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Surgy Innovation Labs

Date Founded

2020

Company Location

India

Company Website

surgy.health/products/surgy-crm

Company Facts

Organization Name

Steer Health

Company Location

United States

Company Website

steerhealth.io

Categories and Features

Categories and Features

Ambulatory

Not specified

Patient Engagement

Not specified

Patient Experience

Not specified

Reputation Management

Not specified

Telemedicine

Not specified

Popular Alternatives

SurgyFrontdesk Reviews & Ratings

SurgyFrontdesk

Surgy Innovation Labs

Popular Alternatives

SurgyInsights Reviews & Ratings

SurgyInsights

Surgy Innovation Labs
Influx MD Reviews & Ratings

Influx MD

ifX medical Inc.
NextGen Healthcare EHR Reviews & Ratings

NextGen Healthcare EHR

NextGen Healthcare
SurgyScribe Reviews & Ratings

SurgyScribe

Surgy Innovation Labs Private Limited