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What is Swrve?

For more than ten years, Swrve has provided marketers across various industries with a flexible and powerful customer engagement platform. Recently, we have enhanced our dashboard to integrate smoothly with your current technology, fostering better connections between your brand and its customers through a variety of channels, devices, and platforms. The functionality of Swrve's platform and APIs enables brands to create tailored, contextual interactions that resonate with each customer individually. Our cutting-edge, data-driven engagement solution is crafted to support genuinely cross-channel experiences, allowing you to monitor user interactions via push notifications, in-app messages, and integrated experiences, while also utilizing sophisticated A/B testing and resource optimization to ensure every engagement is maximally effective. With Swrve, organizations such as Digicel can successfully refine their communication strategies in ways that underscore the significance of their applications and enhance customer relationships. By delivering highly relevant messaging in real-time, Digicel has seen remarkable increases in daily active user (DAU) engagement, exemplifying the platform's ability to foster user interaction. This case study showcases how effective, personalized engagement tactics can revolutionize customer relationships and enhance brand loyalty, setting a precedent for future marketing strategies. Ultimately, such success emphasizes the critical role that tailored engagement plays in today's competitive marketplace.

What is CrossEngage?

CrossEngage empowers businesses to forge enduring and meaningful relationships with their customers. Through its innovative Customer Data and Prediction Platform, brands can efficiently pinpoint, prioritize, and engage their target customer segments. By utilizing artificial intelligence and a predictive customer relationship management system, this software as a service (SaaS) solution assesses the financial implications and urgency of connecting with customers. As a result, businesses can deliver more tailored and impactful customer experiences, ultimately boosting customer lifetime value and return on investment, while fostering loyalty and satisfaction among their clientele.

Media

Media

Integrations Supported

ActiveCampaign
Emarsys
Facebook
Gmail
Google Analytics
Instagram
Lob
Lytics
Mailchimp Transactional Email (Mandrill)
Mailgun
Mailjet
OneSignal
Optimizely One
SendGrid
Skypoint AI Platform
Twilio
minubo
optilyz

Integrations Supported

ActiveCampaign
Emarsys
Facebook
Gmail
Google Analytics
Instagram
Lob
Lytics
Mailchimp Transactional Email (Mandrill)
Mailgun
Mailjet
OneSignal
Optimizely One
SendGrid
Skypoint AI Platform
Twilio
minubo
optilyz

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Swrve

Company Website

www.swrve.com

Company Facts

Organization Name

CrossEngage

Date Founded

2015

Company Location

Germany

Company Website

www.crossengage.io

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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