Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 5 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Symphony?

Symphony Communication software is tailored specifically for the financial services sector, comprising four integrated platforms: Messaging, Voice, Directory, and Analytics. It is relied upon by over 500,000 users and more than 1,000 institutions, including all ten of the largest investment banks globally. Symphony Messaging serves as a versatile chat application for both internal and external communications. With its Federation feature, users can send messages off-channel via WhatsApp, SMS, WeChat, and LINE, all while adhering to the stringent compliance regulations of the financial industry. The software is accessible on both desktop and mobile devices, promoting adaptable work environments. The Symphony Voice platform is crafted for voice communication within the global finance sphere. This includes the Cloud9 trader voice solution, which connects traders with related teams seamlessly. Additionally, the award-winning wireless turret phone alternative facilitates easy deployment and boasts an array of robust features in a fully cloud-based software service. The interconnected Symphony Directory allows users to swiftly search for, locate, and contact financial counterparties in mere seconds, enhancing communication efficiency within the industry. Overall, Symphony's comprehensive suite of tools is designed to optimize collaboration and connectivity in a fast-paced financial landscape.

What is Element?

Element serves as a robust communications platform emphasizing security, founded on the decentralized and end-to-end encrypted Matrix protocol. By facilitating seamless collaboration among your teams, it enhances productivity and overall job satisfaction while ensuring that you retain full control over your data. With features that allow video conferencing and instant messaging, Element transforms traditional communication methods, akin to modern email solutions. Additionally, it offers integration with platforms like Slack, MS Teams, and WhatsApp for greater connectivity. For environments requiring heightened security, Element can be configured to operate within secure borders, cross-domain gateways, or even in completely air-gapped setups. Thanks to its Matrix foundation, the decentralized architecture eliminates any single point of failure, making it an ideal choice for critical applications. To ensure complete data sovereignty, you can deploy Element within your own data center or on-premises. Alternatively, you can opt for our fully managed secure Element Cloud setup, tailored to your preferred region. According to Forrester, Element is particularly suitable for organizations that value flexibility, federation, and data ownership. We invite you to reach out and discover how Element can transform your business communications and enhance your operational security.

Media

Media

Integrations Supported

Jira
Microsoft Teams
Slack
Telegram
TradingView
WhatsApp
AccessFintech
Confluence
Hammerstone Markets
LINE
Symantec EDR
Zoom

Integrations Supported

Jira
Microsoft Teams
Slack
Telegram
TradingView
WhatsApp
Cloud Migrator
EcholoN
Google Calendar
Grafana Cloud
HiBob
Polyhedra
RSS.com
Signal

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$5 Per Monthly Active User
Flexibility between self-hosted or fully-managed in the cloud, with additional collaboration add-ons and bridges available.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Symphony Communication

Date Founded

2014

Company Location

United States

Company Website

symphony.com

Company Facts

Organization Name

Element

Date Founded

2017

Company Location

United Kingdom

Company Website

element.io

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Real Time Editing
Task Management
Video Conferencing

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback

Encrypted Messaging

Not specified

Internal Communications

Chat/Messaging
Employee Directory
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing

Encrypted Messaging

Not specified

Internal Communications

App Integration
Chat/Messaging
Email Management
Employee Directory
Social Sharing
Telephony
Video Chat
Voice Chat

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
Presentation Tools
Private Chat
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Electronic Hand Raising
Mobile Access
Presentation Tools
Private Chat
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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