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What is TNS Enterprise Branded Calling?

TNS Enterprise Branded Calling emerges as a premier solution integrated into major wireless networks, providing improved calling experiences for over 300 million users across platforms including Verizon, AT&T, and T-Mobile. By displaying your brand’s name, logo, and the reason for the call on recipients' devices, this service enhances contact rates, increases call durations, and gives your brand a competitive advantage in the industry. This cutting-edge offering ensures that only authenticated calls receive enriched call data, protecting your brand from spoofing risks while building consumer trust. With ten years of experience in call identification and branded caller ID solutions, TNS has successfully processed billions of branded calls for a diverse array of subscribers. The service is applicable in various industries such as healthcare, travel, retail, education, financial services, and insurance, which helps enhance customer engagement and optimize operational workflows. By doing so, it not only boosts brand recognition but also underscores the significance of genuine communication in today's digital landscape. This emphasis on authenticity is critical as consumers increasingly seek trustworthy interactions in an era marked by rising concerns over privacy and security.

What is Caller ID Reputation?

Caller ID Reputation is a specialized service that enables businesses to monitor and manage their caller IDs across various leading telecom carriers, call-blocking applications, and aggregator APIs. This tool provides immediate insight into how calls are presented to clients, helping organizations identify problematic caller IDs and potentially reducing the occurrence of flags by up to 95% within the first month. With its user-friendly dashboard, businesses can efficiently manage multiple lines simultaneously, thus minimizing the risk of their calls being labeled as spam or scams. Additionally, Caller ID Reputation offers real-time notifications and detailed dashboards for continuous oversight, empowering users to quickly address any flagged numbers. By building a solid reputation for their phone numbers, companies can boost their connection rates and uphold their brand's credibility. An important issue to consider is that blocked calls can hinder communication with patients, who might be left unaware of attempts to reach them, whether through calls or text messages. Thus, ensuring the successful delivery of calls is vital for maintaining effective communication with both clients and patients, ultimately supporting better service outcomes. Furthermore, consistent monitoring of caller ID reputation can lead to long-term improvements in customer trust and engagement.

Media

Media

Integrations Supported

GoPoint by T-Mobile
Verizon Cloud

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Free
Free Version

Pricing Information

$64/month per user
Standard plans come with 10 numbers for $64 monthly per user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TNS

Date Founded

1990

Company Location

United States

Company Website

tnsi.com/enterprise-branded-calling/

Company Facts

Organization Name

Caller ID Reputation

Date Founded

2018

Company Location

United States

Company Website

calleridreputation.com

Categories and Features

Telephony

Not specified

Categories and Features

Call Center

Not specified

Customer Engagement

Not specified

Reputation Management

Not specified

Sales

Not specified

Sales Enablement

Not specified

Telemarketing

Not specified

Telephony

Not specified

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