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What is TPTracker?

TPTracker is a dynamic cloud-based solution designed to boost tenant engagement for social housing entities, charities, and social enterprises along with their teams. It seamlessly integrates with existing databases or operates on its own, providing a variety of modular tools that grant easy access to personal data, contact information, profiling options, and preferred communication methods. The platform features user-friendly one-on-one messaging and diverse survey channels, such as SMS, phone, mail, online, and in-person, facilitating the collection of feedback, obtaining consent, and ensuring adherence to GDPR. By empowering teams to gather and analyze resident feedback, measure tenant satisfaction, monitor participation, enhance support systems, and report on social impact and compliance, TPTracker streamlines these functions through customizable surveys, detailed lookup and profiling capabilities, and strong built-in analytics. Consequently, organizations can significantly improve their tenant interactions and leverage data-driven insights to enhance service delivery and overall satisfaction among residents. This ultimately leads to stronger community relationships and a more responsive approach to tenant needs.

What is Real Access?

RDM Real Access technology, in collaboration with Building Engines, presents a groundbreaking approach to improving space visualization in building management. With instantaneous access to dynamic floor plans, teams can enhance their collaborative efforts effectively. BOMA/REBNY calculations can be conducted efficiently, maximizing the rentable square footage available. The management of work orders is refined through precise locations and comprehensive annotations, allowing for better organization. Leasing processes are expedited, encouraging creative design exploration. Tenant requests can be organized and prioritized efficiently, ensuring a top-notch experience with Prism Work Orders from Building Engines. Tenants receive regular updates about expected completion timelines and progress, fostering transparency. Urgent requests are automatically prioritized, promoting quick task initiation and resolution. Valuable insights into tenant satisfaction are gained through immediate feedback and service evaluations, which are crucial for improvement. Additionally, frequent labor and material charges can be monitored by identifying common billables. Billable items can be seamlessly transferred from Prism to your existing accounting software, streamlining financial management. This integration not only enhances operational efficiency but also cultivates deeper relationships with tenants, ultimately leading to a more harmonious living environment. By leveraging these advanced tools, property managers can better meet the needs of their tenants and drive overall satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TPTracker

Company Location

United Kingdom

Company Website

www.tptracker.com

Company Facts

Organization Name

Real Data Management

Date Founded

1992

Company Location

United States

Company Website

www.rdm1.com

Categories and Features

Categories and Features

Architecture

2D Drawing
3D Modeling
BIM Modeling
Bills of material
Building Information Modeling
Client Management
Contact Management
Contract Management
Document Management
Drafting
Manufacturing Design Data
Presentation Tools
Project Management
Proposal Management
Quotes/Proposals
Visualization / Presentation

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

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